Active Records are determined dynamically from your database once you are using TouchPoint. Since you may not have any Active Records when you first go-live with TouchPoint, we base your first year on what you estimate your active records will be.
How do you estimate your active records to get started?
If you have the ability in your current system to determine individual contributors and individual attendees, you can use that information as a starting point. If not, begin with your average weekly attendance and estimate what you think the outreach of your ministry is. We know this is a subjective number and we are fine with that. We have seen this number be as much as double or even triple the average weekly attendance, but your church may be much closer to your average weekly attendance. We will base your first year fee on whatever number you provide us.
For the second year and all subsequent years, we will use the Active Record count from your database. Your administrator has access to see your current Active Record count at any time.