We just made 2 small changes regarding Mission Trip registrations. One relates to the Donation Fund and the other to the types of emails the registrants receive. Both are designed to give your registrants the best experience possible.
- If an incorrect Donation Fund is entered on the Registration > Fees tab when you set up your Mission Trip organization, the system will select an existing fund to use. This will be logged in the new Administration > Activity Log (stay tuned for more information about that!) indicating the fund that was used. This was done so that your registrants will not experience an error when registering.
- For registrants that have an existing TouchPoint user account, we will no longer send the “You already have an account” email, since we are checking the ‘create account’ flag behind the scenes. If they have forgotten their password, they just click the Forgot? link on the log in page, enter their email address and they will receive an email to reset their password.
Double-check your email confirmations to make sure you are giving your registrants all the correct, up-to-date information. Click HERE for a sample confirmation.