Category: Explaining

July 23, 2014 Explaining by

Pardon our Dust

We are in the middle of a huge project to totally revamp our existing help documentation. Once it is finished, it will be much cleaner, ...
June 26, 2014 bug fix by

Problems with the Address Matching System on June 26

For those of you who may have experienced problems with entering addresses on Thursday, we want to inform you that we worked on it all ...
May 13, 2014 Explaining by

Spell Check in BVCMS Emails

CKEditor is the product we use for creating and editing the body of emails in BVCMS. Many of you depend on the spell check feature ...
April 9, 2014 Changes by

UPDATE: Yahoo Mail problems

We have taken steps to improve deliverability for your emails to and from yahoo.com. This was published yesterday afternoon and so far, it seems to ...
April 8, 2014 Explaining by

Yahoo Mail problems, it is not just us

For the time being, all email going through bvcms to and from emails hosted at yahoo.com will have problems either bouncing or simply not reaching ...
January 29, 2014 Explaining by

Member Member

The ‘Pizza Pizza’ thing works for Little Caesar’s, but I don’t think we need Member Member displaying on the people records of your church members. ...
January 16, 2014 Explaining by

Attention Internet Explorer Users

We have had a few reports and have finally been able to verify that the header in the new user interface is not displaying correctly ...
December 4, 2013 Explaining by

New Email Editor

We just upgraded to a newer version of the editor we use for BVCMS emails. Some of you have probably noticed this already, as it ...
November 17, 2013 Explaining by

To Schedule or Not to Schedule, That Is the Question

If you are responsible for maintaining organizations in BVCMS, please read this blog post, even if you have been using BVCMS for a long time. ...
October 24, 2013 Explaining by

iPhone App and Attendance

We had a few reports of users having problems when attempting to take attendance using the iPhone App. When they try to select the time, ...
August 16, 2013 Explaining by

Update: New User Interface

A few weeks ago, David blogged about our huge project for a new user interface for BVCMS. The team has been steadily working very hard ...
August 2, 2013 Explaining by

USPS Address Validation

We are currently working with the US Postal Service to get to the root of the problems we noticed this morning relating to verifying addresses ...
July 10, 2013 Explaining by

Mea Culpa

I am SO sorry, but I had a mis-print in the blog post about the new Contribution Statement features to allow printing check numbers and/or ...
July 8, 2013 Explaining by

Slowness Caused by a Denial-of-Service Attack at RackSpace

Some of you probably noticed a slowness while working in BVCMS during a 45-minute period this afternoon. We investigated with RackSpace, who hosts our servers, ...
June 28, 2013 Explaining by

Vacation Bible School Follow-up

VBS is over, now what? Well, you probably need a little rest! But don’t rest too long. If your church is like ours, you had ...
June 16, 2013 bug fix by

The Infamous Checkin on Sunday, June 16, 2013

If you do checkin at your church, you will  know that checkin was crippled on Sunday morning. It was not completely broken but worked about ...
May 17, 2013 Changes by

What’s in a Name?

A visitor is defined as a person visiting a person or place. A guest is defined as a person invited to visit the home or take ...
April 29, 2013 Explaining by

iPhone – Android App Attendance Change

Some of you have already noticed the recent change we made regarding permissions to take attendance for an Organization using either the iPhone or  Android ...
April 16, 2013 Explaining by

It’s Time to Say Goodbye to IE8

As we add new functionality and new features, there will come a time when an older browser version just won’t cut the mustard. That time ...
March 4, 2013 Explaining by

Viewing Emails You Sent on Behalf of Another User

Many of you are very familiar with the ability to send emails through BVCMS on behalf of another user. But do you know where you ...