Feb 27, 2023

We deployed an update to the TouchPoint Check-In Print Server (version 1.2.1) that removes the requirement for Oracle 32-bit Java 1.8. The installer includes OpenJDK Java 19 and it will install along with the print server software.

This should update automatically and require no user input. The print server checks for an update every 24 hours from the time you last installed it. If you are running it as a Windows service, you can verify that it updated by launching the configuration window and looking at the version number in the title bar. If you manually launch the print server (instead of running as a Windows service), you will need to close the TouchPoint Check-In Print Server window and re-open it to display the new version, if you leave it open all the time.

We recommend checking your kiosks to make sure they are printing properly.

NOTE: Version 1.1.4 should continue to function, but we highly recommend updating to this new version as soon as possible.

See the Print Server for Check-In help article for more information.

Katie Wilson • Feb 13, 2023

The TouchPoint team is occasionally asked about tips and tricks for encouraging all staff and volunteers to embrace TouchPoint. This month, Erik is joined by Keith Duff from Village Bible to discuss methods for encouraging a full TouchPoint embrace. As Executive Pastor, Keith knew his transition with TouchPoint would require a master plan to encourage his staff to embrace a brand new system. We all know this is not an easy task, but three years later, Keith will tell you how fruitful his efforts have been. 

Embracing TouchPoint is, of course, a popular conversation among churches new to the TouchPoint family, but this remains an important topic year after year as new staff join or as departments stray from the databases and try to get by using subpar tools.

Join us on Thursday, February 16th at 2PM Central to learn how churches just like you are encouraging their staff to fully incorporate TouchPoint into their role.

Register Today! 

Feb 08, 2023

We released several updates related to Check-In. Read below for all the details!

Check-In Label Editor
The much-requested ability to customize Check-In labels is now available. TouchPoint is excited to offer a Check-In Label Editor, so you can edit existing labels or create your own. All fields on the label can be edited for content, fonts, font size, placement on the label, and more!

See the Custom Check-in Labels help article for more information.

Profile Specific Check-In Labels

You can now designate specific labels per Check-In Profile on a new tab named Labels. This will allow you to have specific labels for your children’s ministry versus other labels for your general Check-In areas.

Automatic Check-In Settings Refresh

Previously, when an update was made to a Web Check-In Profile, it was necessary to log out of the Kiosk and back in to refresh those updates. We have streamlined the process now, so the changes will be brought into the Check-In session automatically upon a full reloading of the browser window. Kiosks that are left open overnight will automatically be refreshed as well, outside of usage hours.

New Building Check-In

Building Check-in is now available as a new Check-In mode for Web Check-in. It works similarly to the original Building Check-In version, with a few enhancements. In case you’re not familiar with Building Check-In, this is a great tool to track visitors to your gym, children’s play area, or office.

To enable this new feature, create a new Check-In profile and set the mode to Building Mode.  This will expose new settings for the following items:

  • Printing a Nametag
  • Limit who can check-in to a Staus Flag
  • The Activities which can be set per profile

A couple of new links are now available under the Check-In menu – Attendant Dashboard & Check-In Activity Log.

With the Attendant Dashboard, the attendant can add/edit a note per person that stays on the person’s record and displays each time they check-in.

In the Check-in Activity Log, you can see the date/time a person was checked in to an Activity/Involvement, the check-in totals, and can export this information.

For more information on these features, please see our new articles Building Check-In and the Check-In Activity Log help articles. 

Katie Wilson • Feb 06, 2023

Having a method for safely checking children out of their classes is an important feature for all churches to use. It instills trust between the church and their congregation. With TouchPoint, you have three options to choose from when it comes to checking out those kids!

1. You may use Security Codes generated on labels at the point of Check-In.
2. You may Scan a QR code as the person is checked out of the classroom.
3. Class teachers can use the Classroom Dashboard.

Check out this week’s TouchPointer to see all three in action and then choose which method will work best for your church!

Check out these help articles to learn more:

Check-Out
Check-Out Settings

Feb 03, 2023

The next release is scheduled to be deployed on Tuesday night, February 7. This includes new features, updates to existing features, and updates to features that are still in development or beta.

New Features & Enhancements or Updates to Existing Features 

  • Label Builder – You can now build your own custom labels. Want to resize text, change how things on the label are laid out, or even get creative by adding a logo or other design elements? That is now possible. You can also set which labels print per Check-In profile, so it’s now possible to have different labels for a specific ministry area or campus.
  • Building Check-In – A little known tool that was only available on our Legacy Check-In is now fully supported on our browser-based Check-In. This is a great tool if you have a children’s play area or gym/sports facility that you want to track access via TouchPoint.
  • Check-In Activity Log – There is a new log that tracks Check-In stats for when you need to answer, “Who checked in when?” or “How many people checked in during a certain window or at a certain kiosk?”.
  • Check-In Settings Refresh – We made a change so that if you update any settings for a Check-In profile, all you need to do is refresh the browser and it will pull in any new settings. This is very helpful for testing new features or when you need to change a setting or admin PIN on the fly. There should almost never be a need to log out of Check-In now, since the system is set to auto-refresh the settings each night. This means as we add new features in the future, there is nothing you’ll need to do (except enable them, on your own timeline, and if desired).
  • New Check Scanning Software – This release provides some back-end updates for a new version of our check scanning software. The old version will continue to work, but we encourage you to download and install the new version as soon as you have time. The new version works the same (with a few updates) and it is no longer based on Java.
  • Scan & Deposit is now live – This was officially released in our December release and has been adopted by several churches. If you’re interested in learning more, you can read about it in our upcoming blog.
  • Giving Statement Settings – We added two new settings that are related to giving statements. You can now print statements for people that have non-tax deductible (like from a DAF or foundation) only and you can print a statement for people that have an outstanding pledge but no contributions for the period.
  • TouchPoint Giving Fees show in Settlements Report – We’ve updated the Settlements Report to now show the transaction fee from Touchpoint Giving. Note: this will show as zero for all churches using TouchPoint Giving until we flip the switch to move from monthly to daily reconciliation. 
  • Additional Items

    • If you’d like to pass a note to a giving fund on one of our giving pages, you can now do this using the URL string, similar to how you can set a default fund, frequency or amount.
    • We added a new Search Builder condition named First Recurring Gift to find people with that started recurring giving as of a specified date.
    • There is a new admin setting named Enable Direct Pledge to Pledge Payment that can redirect a person setting up a Recurring Pledge to the Recurring Giving page so they can set up their recurring gift to match the pledge.
    • There is a new Classroom Sign-In Sheet on the Blue Toolbar.
    • We’ve been working with Baker Tilley on enhancing their Sage Intacct Integration and this release adds a way to link recurring donations to the transaction/contribution.
    • The Batch Tag People IDs tools is now available to anyone with the Access role.
    • The Registration Report, Member Export, and Group Export have been updated to reflect the new Grade field instead of the legacy Grade field.

Documentation and/or blog posts will be released soon that contain more information about these updates!

Beta Features or Things That are Coming Soon 

  • Volunteer Scheduler – Several enhancements and fixes were implemented in this release that after further testing should round out the beta process and make this new tool available to all churches. Stay tuned for more information.
  • Mobile 3.0 – We are making great progress on the new mobile app and several back-end settings and tools were added and/or enhanced to work with the new app. These are all hidden behind new settings and/or roles and will be turned off for churches as they are ready to roll over to the new app. 
  • Process Builder – We’ve been hard at work applying the new infrastructure updates to the new process builder that Adam talked about at the Summit and on our December webinar. More details will be available in our next release.