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Tag Archive for: Online Giving

Posts

new features, Online Registration

Debit, but not Credit Cards

2016-02-19_16-04-04We recently discovered that some Merchant Providers will set up your TouchPoint account to require congregants to use their bank accounts or their debit cards for all online transactions – both giving and registrations. In other words, the church would not allow use of credit cards online at all.

In light of this, we created a new Setting named DebitCreditLabel. When you add this Setting to your database, you can decide how you want the label to appear on the payment page where people enter their payment information. If you do not allow the use of credit cards at all, you could add this setting and make the value = Debit Card. The default is Debit/Credit Card.

We know that TransNational will set up your account like this. If you use another provider, please check with them about this option if you are interested.

By the way, we also have a Setting in TouchPoint to disallow the use of credit cards for online giving only. This is different than the above-mentioned Setting. To disallow use of credit cards for everything through TouchPoint, your Merchant Provider must set that up. To disallow credit cards just for online giving (that includes recurring giving), you can add the setting.NoCreditCardGiving = true. Both of these option are described in the Settings help article.

Read more..

February 22, 2016/0 Comments/by Steele Billings
http://tpsoftware.wpengine.com/wp-content/uploads/2018/10/TP-logo-blue-no-slogan-300x62.png 0 0 Steele Billings http://tpsoftware.wpengine.com/wp-content/uploads/2018/10/TP-logo-blue-no-slogan-300x62.png Steele Billings2016-02-22 06:00:272016-02-22 06:00:27Debit, but not Credit Cards
contributions, HowTo, Online Registration, videos

New Videos: Demonstrations of Online Giving

YouTube imageWhen viewing a recent video about online giving that Andrew created to send to a client, I was reminded that we needed similar videos on our Touchpoint YouTube channel.

So, now we do! We just added a playlist named Online Giving. It contains 4 short videos which demonstrate the various ways to give online. They are from the standpoint of a donor, so they might be helpful when people have questions about how online giving works for your church.

  1. One-Time Giving when Logged In
  2. Giving – Find Record, Create Account
  3. Recurring Giving Not Logged In
  4. Recurring Giving with user Account

Click the video below to start the playlist.

[youtube https://www.youtube.com/watch?v=videoseries?list=PLVXVBT6lVC4ED_bgOluXq5qrOQ6Y1AZX5&w=560&h=315]

We have other videos posted on our help documentation.

See more..

October 29, 2015/0 Comments/by Steele Billings
http://tpsoftware.wpengine.com/wp-content/uploads/2018/10/TP-logo-blue-no-slogan-300x62.png 0 0 Steele Billings http://tpsoftware.wpengine.com/wp-content/uploads/2018/10/TP-logo-blue-no-slogan-300x62.png Steele Billings2015-10-29 16:41:472015-10-29 16:41:47New Videos: Demonstrations of Online Giving

Resources

Client stories

Client Spotlight: Redeemer NYC

With four locations, nine services, and about 200 staff members, Redeemer needed a church management system that could provide an effective and streamlined solution to a large church with a transient congregation. TouchPoint stepped in to help fill the gaps.

CLIENT SPOTLIGHT: How Redeemer Presbyterian Gained Ministry Clarity Through TouchPoint

Download the case study to learn:

  • How getting your data all in one place can reveal new insights and opportunities for your church
  • Innovative, cost-effective ways to overcome your ministry challenges
  • How your church can gauge the health of your ministry and activate more givers by using technology

Please complete the form to get the case study.

In the video below, Redeemer’s Director of Information Services, Chris Dolan, explains how TouchPoint has helped his church gain new ministry insights.

August 3, 2017/by Steele Billings
https://www.touchpointsoftware.com/wp-content/uploads/2017/08/data-driven-ministry-homepage-banner.png 425 1120 Steele Billings http://tpsoftware.wpengine.com/wp-content/uploads/2018/10/TP-logo-blue-no-slogan-300x62.png Steele Billings2017-08-03 08:24:222019-01-31 10:39:45Client Spotlight: Redeemer NYC
Webinar

Webinar: Next-Level Missions

Technology has made it easier than ever to deploy and deepen the impact of your mission trips. We want to show you how to use these new tools to support your missions efforts.

WEBINAR: Next-Level Missions: The Ultimate Guide to Mission Trips

In this webinar, we show you the ins and outs of how to plan and resource your short term mission trips.

Salem Alliance Church’s Penny Bidwell and Bellevue Baptist’s Karen Worrell explain:

  • The who, what, when, where, and how of mission trip planning
  • Systems for making sure you stay on track and organized
  • Tactics & tools for fully funding mission trips
  • Create immersive and transformative experiences at every stage of the journey

Complete the form to watch the on-demand webinar.

 

August 4, 2017/by Steele Billings
https://www.touchpointsoftware.com/wp-content/uploads/2018/01/TP_Sept2018_Webinar_promo_assetsLinkedIn-ad.jpg 627 1200 Steele Billings http://tpsoftware.wpengine.com/wp-content/uploads/2018/10/TP-logo-blue-no-slogan-300x62.png Steele Billings2017-08-04 16:02:022019-01-31 10:42:16Webinar: Next-Level Missions
Marketing Blog

10 Ways to Be a More Member-Driven Church

 

As church leaders, we often think we’re seeing the whole picture when in reality we’re only seeing a fraction of it. We think we have a strong grasp on the lives and emotions of our members, but we’re forgetting to do one key thing: Ask them.

We’re not collecting their feedback in an honest and telling way. Instead, we’re making assumptions that ultimately may not be leading us to make the best decisions for our members. To avoid that common pitfall, it’s important for church leaders to take deliberate steps to be more member-driven.

Top Tips to Make Your Ministry More Guided by User Feedback

Here are 10 gentle reminders—some general and some more specific—to help you create a church atmosphere that’s driven by member feedback:

 

  • Listen – Leaders should be listening to staff and congregation members in every way possible. Why? Because there’s no better way to discover and understand your church’s problems than by listening to your members.

 

 

  • Practice empathy – People are thankful when you listen and feel their frustration and pain. Empathy isn’t just good business practice, it’s an outflow of the gospel.

 

 

  • Aim to improve – You should always be looking to get feedback from your members and finding ways to improve. That should be continuous.

 

 

  • Find out what streaming technology congregation members prefer to use to listen to sermons. There are many options available, including Soundcloud, Apple Podcasts, YouTube, Vimeo, etc. Do your best to meet your members where the majority are at (hint: the more places you can make it available the better!)

 

 

  • Offer the option of monthly giving. Recurring gifts that are automatically pulled out of somebody’s checking account are a convenient option for congregants and help make giving more consistent and predictable for your church.

 

 

  • Make note of the vocations of your members in your database. When a disaster happens and the hearts of your congregation are ready to be engaged and their talents are ready to be leveraged, it’s often too late to ask if members have a specific skill set.

 

 

  • Conquer fear of negative feedback. Don’t be defensive or resistant when it comes to hearing about the bad things. Rather, embrace this feedback. Understanding where people see problems will help you improve.

 

 

  • Cultivate a growth mindset – Don’t get stuck in a fixed mindset that’s afraid to change. Praise your staff and volunteers for trying new things. Focus on making experiences about learning and viewing new challenges as opportunities.  

 

 

  • Ask everyone if they could change only one thing about your church what would it be? Use that insight to pick “one thing” to work on over the next year. Collectively set your sights on one specific, measurable goal and put all your muscle behind it.

 

 

  • Make sure you have a unified system for collecting, aggregating, and reporting on data – If your data is disorganized and in silos, you won’t use it. Having a single source makes it easier to access and actually put your data to work (which is essential to success!)

 

Remember, This Story Isn’t Ours

Our churches are God’s story that he’s given us. If we are shepherding people, we have to create a story for others—not for ourselves. That’s what user-driven churches do.

Learn more about the value and impact of using member feedback to drive transformation—download our free resource “The Field Guide for Data-Driven Ministry” today.

August 7, 2018/by Steele Billings
https://www.touchpointsoftware.com/wp-content/uploads/2018/12/workplace-1245776_640.jpg 426 640 Steele Billings http://tpsoftware.wpengine.com/wp-content/uploads/2018/10/TP-logo-blue-no-slogan-300x62.png Steele Billings2018-08-07 09:31:422018-04-12 15:53:0910 Ways to Be a More Member-Driven Church
Webinar

Beat the Summer Slump: Digital Tools that Drive Church Engagement

VBS. Giving slowdowns as members go on vacations. Mission trip fundraising. Prepping for Promotion Sunday.

The summer is a unique season for the church with specific challenges and opportunities. The good news is, church management technology has evolved some awesome tools that not only help you survive the summer but set you up for a successful fall.

In this webinar, we unpack:

  • Assimilation tactics for turning VBS newcomers into members
  • Tools to help you find new volunteers for fall small groups and classes
  • Technology to help your members fundraise for missions trips
  • Strategies to normalize giving despite low attendance

… And so much more! Don’t miss this chance to equip your church for a fruitful summer season.

Complete the form to watch the webinar replay.

May 30, 2018/by Steele Billings
https://www.touchpointsoftware.com/wp-content/uploads/2017/08/TP_May18_Webinar-Promo_ImagesTP_HomepageBanner_1120x425.jpg 425 1120 Steele Billings http://tpsoftware.wpengine.com/wp-content/uploads/2018/10/TP-logo-blue-no-slogan-300x62.png Steele Billings2018-05-30 13:50:432019-01-31 15:02:14Beat the Summer Slump: Digital Tools that Drive Church Engagement

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