A Word From One Of Our Ministry Partners
Learn from Lyle at Integrus how miscommunication is one of the main reasons your team is not living up to its potential.
Leaders, if your team is not communicating effectively, your team is missing opportunities to align around your mission and accelerate the outcomes of your organization. I see this time and time again as I work with high-capacity leaders and effective teams.
After 18 years of serving leaders, I’ve identified four distinct types of organizations as they relate to communication.
- Siloed
In siloed organizations, communication is nearly non-existent. Teams don’t talk, and they certainly don’t communicate effectively. Despite being able to achieve productivity in a siloed environment, working in such organizations is neither fun nor healthy. While tasks get done, the lack of communication can lead to a disconnected and uninspiring workplace. - Struggling
Struggling teams don’t engage in open conversation but communicate through passive-aggressive actions. Late arrivals, early departures, eye rolls, or phone distractions during meetings define the subtle yet damaging communication within these organizations. Despite their attempts at conveying messages indirectly, the overall work atmosphere is one of struggle, with neither fun nor fruitful outcomes. - Stagnant
Stagnant organizations are characterized by constant chatter without meaningful communication. Often observed in a significant number of Christian organizations, there is an abundance of words, encouragement, and banter, creating a seemingly fun environment. However, this excessive talk fails to translate into meaningful progress. They can be fun but not fruitful. These organizations remain stagnant, unchanged over time, with a lack of substantive communication affecting their overall productivity. - Successful
The pinnacle of organizational communication is found in successful workplaces where teams both talk and communicate effectively. These organizations are not only sincere in their interactions but also successful in achieving their goals. Leaders want to be a part of successful teams, no one wants to be average! Successful teams foster a fun and fruitful workplace. The combination of meaningful dialogue and effective communication sets these organizations apart, creating an environment that fosters both personal and professional growth.
I want to challenge you to take a moment today to identify which type of organization you’re a part of and improve your team’s communication style.
And the last thing I’ll say is this: don’t settle.
I know we all get in the rhythm of sending lots of texts and emails, not to mention other apps that are a part of our workflow. There’s certainly no lack of notifications on your team. No doubt people are talking to each other. But is your team really communicating? Is everyone on the same page? Do you have a culture of honest feedback and clear expectations? Or, are you going through the motions and hoping for the best?
My prayer for you is that you would work to level up your communication so that your organization if fun and fruitful.
Over years of working with a wide range of teams, we’ve identified four distinct types. The reason we know these teams exist? We’ve worked with all of them. Whether your team is siloed, successful, or somewhere in between, we can help you pinpoint where you are and move toward success.
Our approach is simple yet powerful: it’s behavioral and practical. We focus on real-world coaching to help you, and your team thrive. Together, we’ll build a tailored plan that not only keeps your team on track but helps them stay in a place of lasting success.
Ready to take your team to the next level? We’d love to start the conversation with you. Tell us what type of team you are by completing this quick form, and let’s get started on the journey to growth.
Lyle Wells
President, Integrus Leadership
@integrusleadership
We are thrilled to announce that Process Builder is launching next week and will be available to all our partner churches. After extensive beta testing and refinement, this tool is ready to revolutionize the way you manage your church’s tasks and workflows.
Process Builder allows you to streamline tasks, improve efficiency, and ensure no detail slips through the cracks. Here are some exciting features to look forward to:
Key Features of Process Builder:
- Add or Remove People Seamlessly: Easily add or remove church-goers from involvement groups and change roles as necessary throughout the process, ensuring that everyone engages with what is most relevant to their journey.
- Track Progress with Full Visibility: Monitor individuals as they move through each step of your process. This feature provides valuable visibility into how people are progressing through your church workflows.
- Identify and Resolve Bottlenecks: With complete visibility into every step, you can quickly spot bottlenecks and make adjustments to keep everything moving smoothly.
- Set Deadlines to Stay on Track: Assign deadlines to specific tasks within your process to ensure everything runs on time.
- Automate Routine Tasks: Automate task delegation, emails, and SMS notifications to reduce manual work and increase efficiency.
- Delegate Tasks with Ease: Assign specific tasks to team members with the click of a button, ensuring clarity and accountability.
- Email and SMS Integration: Use integrated communication tools to send automated emails or SMS reminders, ensuring that your team and church-goers stay informed.
- Comprehensive Notes and Documentation: Track every detail with comprehensive note-taking functionality within each step of your process.
- Involvement and Role Management: Easily adjust involvement groups and roles as needed throughout the process, ensuring individuals are on the right path in their church journey.
Process Builder has been designed with your church’s mission in mind, helping you manage ministry operations more effectively while staying focused on the work that matters most.
Stay Tuned!
The official launch of Process Builder is next week! We’re excited to offer this tool to all of our partner churches. Keep an eye on your inbox and our blog for the exact release date and further details on how to get started. You won’t want to miss it!
Register Now for the 2025 TouchPoint Summit
Today is the last day to lock in Super Early Bird pricing for next year’s TouchPoint Summit in Bentonville, Arkansas! This exciting event, happening in September 2025, is the perfect opportunity for church leaders and staff to connect, learn, and grow together.
Super Early Bird pricing allows you to save $30 per ticket! Looking to bring multiple team members to Summit? Tickets won’t get lower than this! Starting tomorrow, prices will increase—so don’t miss your chance to save big! Register now before prices go up. You can secure your spot by signing up here.
We can’t wait to see you and your team in Bentonville!
For those of you who joined our Summit-focused Roundtable on Tuesday, you got a sneak peek at TouchPoint’s new mobile app, TouchPoint Engage, and we’re excited to announce that the app is now available for download!
For now, this is your Summit Hub! The app has our full event agenda, breakout schedule, networking activities, transportation schedule, tech lab details, ministry partner info, and more! Follow the channel associated with each Summit Track to stay in the loop with communications / material from the breakout sessions on that particular track. Get the app here! Be sure to check out the tip cards when you first sign in to learn all about the different areas of the app!
After Summit, this app will become your hub for TouchPoint Communications. You can find information on upcoming events (webinars, roundtables, etc.), blogs, training videos, and more!
We are excited to connect with you!
As we recently announced in the TouchPoint Has Exciting New Features In The Registration Form blog, Registration Forms are now available to all partner churches! Be sure to check out that blog for more details about the exciting new features. To help everyone get up to speed on this new registration type, we have created the following resources.
Training Videos
Our team has created several new training videos specifically for the new Registration Form. Simply go to the TouchPoint Training website and select “Registration Form” from the “Series” drop down menu to see them all.
Documentation
Several new help articles are now available for the new Registration Form. Get started by reading the Registration Form help article.
Bookmark this training video! https://training.touchpointsoftware.com/media-resource/Registration%20Form%20Quick%20Start
We are so excited that TouchPoint Summit is just around the corner! This is our team’s favorite time of year, and we can’t wait to be together with you again next month! If your team isn’t registered yet, don’t delay! Registration closes August 31st at midnight!
Plan Your Trip
Is your team already registered? Here are a few handy links to help make the most of your experience this year:
Accommodations
Summit hotels are nearly at capacity again this year! Your Summit team will be providing transportation between two nearby event hotels: the Embassy Suites and the Courtyard Marriott. The Embassy Suites block is completely full! There are just a handful of rooms remaining at the Courtyard Marriott on our hotel block. Secure your team’s rooms before they’re gone!
Ministry Partners
We are immensely grateful for our wonderful ministry partners, and we have an incredible group for you this year. As you know, your TouchPoint Summit team is very selective in who we invite to join us for Summit as a ministry partner. We only invite partners who share similar Kingdom-minded visions and who will support your mission. This year, our premier ministry partner is Mission India. Mission India will be co-hosting our webinar tomorrow. Join us as Morgan chats with David C., Director of Church Engagement at Mission India.
David will challenge us to think differently about global missions, sharing Mission India’s indigenous model for church planting. You’ll discover how Mission India uses this mission model to strategically share the Gospel in the largest unreached nation in the world, even in the midst of incredible persecution. During their conversation, you’ll also see why your church’s missions efforts are so important, based on research developed through Mission India’s partnership with Barna Group. We’re excited to grow in our Great Commission efforts together!
Please check out the Summit landing page to learn more about Mission India and our other wonderful ministry partners ahead of our time together next month.
Summit Roundtable Coming Up
This month’s roundtable event is all about helping you and your team get the most out of Summit. Join Hayley, Janice, Andrew, and Sarah at 2 p.m. Central on Tuesday, August 27th, as they share tips about attending this year’s event.
We can’t wait to see y’all in Alabama next month! Please reach out to [email protected] with any Summit-related questions.
We are incredibly excited to introduce you to TouchPoint Software’s new and improved Registration Form. These enhancements are designed to make your church’s registration process smoother, more intuitive, and more efficient. This update is scheduled for release on Wednesday night, August 28.
What’s New?
Quick Sign In
Forget remembering long passwords. Now, all you need is your phone number to quickly sign in, simplifying the registration process for everyone.

Conditional Logic
Enhance your registration forms with conditional logic. Guide registrants through a series of questions that appear based on their previous answers, creating a streamlined, choose-your-own-adventure experience.

Question Level Add to Involvement
You can now automatically add people to specific Registration Form Involvements based on their answers to certain questions, ensuring they are immediately connected to the right activities.
Question Level Add to Meeting
Similarly, you can add individuals to guest lists for upcoming meetings directly from their responses, making organization effortless.

Easy to Find Registration Link
Access and copy the Registration Link directly from the Registration Tab without any hassle.

Drag & Drop Question Ordering
Reordering questions is now a breeze with the drag-and-drop feature, allowing you to customize your forms quickly.
Standardized Shirt Sizes and Medications
Standardizing t-shirt sizes and medications in your Lookup Codes means less manual entry. Registrants’ sizes and medications will auto-populate for future registrations, making the process quicker and more accurate.
Customizable Notification Email
Notify everyone who needs to know about new registrations instantly and include any necessary custom messages.
Kiosk Mode
Enable registrations on a shared tablet in communal spaces with ease.
Access Code
Keep registrations closed while still allowing individual entries with access codes. Perfect for last-minute additions without reopening the registration to everyone.
Important Notes
- Disabling One Page Forms
We will disable the creation of additional One Page Forms at the end of August 2024 as our new Registration Forms will replace them. Existing One Page Forms will still be usable and searchable. - Legacy Registration Types
Our goal is for the new Registration Forms to eventually replace all other registration types. For any new registrations you create, we recommend trying a Registration Form instead of a Join Involvement, User Selects, or Compute By Birthdate registration. If you would like us to disable the creation of any new legacy registration types, contact Support, and they can disable them for your church’s database.
The special purpose registration types, such as Record Family Attendance and Mission Trips, will be replaced in a future update of Registration Forms. - Shell Modifications
If you have created a custom registration shell or modified any existing shells, make sure the CSS is in the body, rather than the header. Check out the Standard Shells for Online Registrations help article for examples that will work correctly. - Future Updates
More Registration Form features are coming later this year, including a tool to convert existing registrations into the new format without losing any history.
Documentation and training videos will be available next week!
That’s right — Summit hotels are nearly at capacity again this year! Your Summit team will be providing transportation between two nearby event hotels: the Embassy Suites and the Courtyard Marriott. The Embassy Suites is completely full! There are just 16 rooms remaining at the Courtyard Marriott on our hotel block. Secure your team’s rooms before they’re gone!
Summit Session Details Now Available
More information about each breakout session is live on our Summit landing page! Check it out for a brief description of each session, the speaker(s), and when each session will be. And don’t miss the brand new track we’ve added this year: TouchPoint Basics. This track, geared towards training about particular features, is facilitated by your TouchPoint team. If your team hasn’t registered yet, the Summit landing page is a great place to start!
Ministry Partners
We are immensely grateful for our wonderful ministry partners, and we have an incredible group for you this year. As you know, your TouchPoint Summit team is very selective in who we invite to join us for Summit as a ministry partner. We only invite partners who share similar Kingdom-minded visions and who will support your mission. This year, our premier ministry partner is Mission India. Mission India will be co-hosting our webinar later this month. Join us as Morgan chats with David C., Director of Church Engagement at Mission India.
David will challenge us to think differently about global missions, sharing Mission India’s indigenous model for church planting. You’ll discover how Mission India uses this mission model to strategically share the Gospel in the largest unreached nation in the world, even in the midst of incredible persecution. During their conversation, you’ll also see why your church’s missions efforts are so important, based on research developed through Mission India’s partnership with Barna Group. We’re excited to grow in our Great Commission efforts together!
More details on the exact day/time of the webinar coming soon! Please check out the Summit landing page to learn more about Mission India and our other wonderful ministry partners ahead of our time together next month.
Summit Roundtable Coming Up
This month’s roundtable event is all about helping you and your team get the most out of Summit. Join Hayley, Janice, Andrew, and Sarah at 2 p.m. Central on Tuesday, August 27th, as they share tips about attending this year’s event.
We can’t wait to see y’all in Alabama next month! Please reach out to [email protected] with any Summit-related questions.
We recently hosted our “Christmas in July” webinar to help you prepare for the upcoming holiday season. Our goal is to reduce holiday stress and enhance the joy of the season by providing actionable planning tips and utilizing TouchPoint’s powerful tools.
Starting early is crucial for avoiding last-minute chaos. We discussed the importance of identifying tasks that can be completed between now and October. Delegation was another key point, emphasizing the need to clearly assign responsibilities within your team to share the workload efficiently. Consistent communication was highlighted, encouraging the maintenance of uniform branding across all church communications. By sharing the load and planning early, you can ensure a smoother holiday season.
We introduced several powerful tools within TouchPoint to aid in your planning. The Ticketing function helps organize events and manage attendance effectively, while the Process Builder automates workflows to ensure no one falls through the cracks. Role-based dashboards and reporting tools provide quick access to crucial information, and the Scheduler allows for early volunteer scheduling to ensure smooth operations during the holiday season. These tools are designed to streamline your planning process and make it more efficient.
Our creative brainstorming session included innovative ideas such as tailoring your guest follow-up processes specifically for Christmas and Easter attendees. Another valuable suggestion was using Engagement Scores to identify and nurture short-term volunteers into long-term roles. Additionally, submitting print media requests early can help avoid rush fees and ensure timely delivery. Infusing fun into your planning, like wearing ugly Christmas sweaters, can boost team morale and make preparations more enjoyable. Embracing the Christmas spirit and focusing on the true meaning of the holiday can enhance the overall experience for both your team and congregation.
Watch the full “Christmas in July” webinar on YouTube for more details and to see the tools in action. Click the link below to access the video and make this holiday season your best! We hope this recap has provided valuable insights for your Christmas planning. Start early, delegate wisely, and use TouchPoint’s powerful tools to make this holiday season special. Thank you for your dedication to serving your church and community. Let’s make this Christmas the best one yet!
Mark your calendars for this Thursday! Time is running out to secure your spot for our “Christmas in July” webinar on July 25th at 2 PM CST. Join us and discover invaluable tips on how to use your church management software for efficient Christmas planning.
Webinar Details:
- Date and Time: July 25th, 2 PM CST
- Speakers: Cody Binder and Sarah Cavanaugh from TouchPoint Software
- Key Topics: Utilizing your Church Management Software for Christmas Planning
Key Strategies for Christmas Planning:
- Using Involvements
- Checklists
- Volunteer Sign-Ups and Schedulers
- Marketing
- Mobile App
- Other Creative Ways to Use Your Church Software This Season
Register Today!
Get a head start on your Christmas planning! Join our “Christmas In July” webinar on July 25th at 2 PM CST and learn from the experts. Register Now!
We look forward to seeing you there!
Replay Our Latest Webinar!
Visit our Webinar Page to see the latest information on our upcoming webinar!
It’s never too early to start preparing for Christmas, especially when it comes to managing the various aspects of church activities. Join us for our upcoming “Christmas in July” webinar on July 25th at 2 PM CST. This webinar is designed to help church leaders and staff use their church management software effectively to streamline their holiday planning.
Webinar Details:
- Date and Time: July 25th, 2 PM CST
- Speakers: Cody Binder and Sarah Cavanaugh from TouchPoint Software
- Key Topics: Utilizing your Church Management Software for Christmas planning
Key Strategies for Christmas Planning:
- Using Involvements
- Checklists
- Volunteer Sign-Ups and Schedulers
- Marketing
- Mobile App
Other Creative Ways to Use Your Church Software This Christmas Season:
- Event Registration: Simplify the process for churchgoers to sign up for special Christmas events and services.
- Communication Tools: Automate emails and text messages to keep everyone informed about upcoming events and important dates.
- Resource Management: Track all your Christmas resources, from decorations to service materials, and ensure everything is accounted for.
- Attendance Tracking: Monitor attendance at Christmas events to understand engagement and plan for future events more effectively.
- Donations and Fundraising: Set up and manage Christmas-specific fundraising campaigns, making it easy for congregants to contribute.
Why Start Now?
Planning for Christmas can be time-consuming, but it doesn’t have to be stressful. By starting early and utilizing the tools available in your church management software, you can make the process enjoyable for your staff and ensure nothing is left to the last minute.
Who Should Attend?
This webinar is perfect for church leaders, administration staff, communications teams, production crews, and worship leaders. Whether you’re already using church database software or looking for ways to improve your Christmas setup, this session is for you.
Register Today!
Don’t miss out on this opportunity to get a head start on your Christmas planning. Join our Zoom webinar on July 25th at 2 PM CST and learn from the experts. Register Now!
Not Yet A Part Of The TouchPoint Family?
Schedule a free demo from one of our friendly team members, schedule a demo!
Missed Last Month’s Webinar?
You can watch our past webinars on YouTube in our Webinars playlist!
Hey TouchPoint Friends,
This is a reminder about our roundtable event tomorrow, July 16th, at 2 p.m. We are excited to have a community discussion about summer reset strategies and getting ready for Fall. Whether you are working with small groups, planning kids’ graduations, or organizing events, we have some great ideas to share on utilizing your church software to make a great transition into this next busy season!
Join Us Tomorrow

Our hosts, Andrew and Sarah, will kick things off at 2 PM on July 16th. This roundtable is a great chance to sync up and ensure we are all set for the upcoming seasons. Your insights are valuable; we cannot wait to hear your thoughts. Let’s make this a productive and fun session together.
Reminder For Our Christmas in July Webinar
Also, mark your calendars for our Christmas on July 25th at 2 PM. We will discuss some exciting strategies for getting the most out of your Christmas season planning and execution.
Looking forward to catching up tomorrow at 2 PM for our roundtable!