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Are your Registration Forms helping or hurting your ministry?

In our latest TouchPoint webinar, we explored how Registration Forms can do more than collect names—they can fuel connection, ministry growth, and next steps in faith.

This insightful session featured Becky Gossard, one of our experienced Consultants, and Matt Brown from our Marketing Team, who both share the perspective of a former Church Database Administrators. Together, they discussed tools, strategies, and practical applications that churches of all sizes can begin using immediately.

If you missed it, here’s a recap of the key takeaways.

What Kinds of Events Need Registration Forms?

We began by covering the most common use cases: small groups, Bible studies, retreats, VBS, and celebrations, along with missions trips and camps.

We also highlighted how Registration Forms are useful far beyond events. Many churches use them for newsletters, volunteer onboarding, bookstore orders, policy acknowledgements, spiritual gift assessments, and reference submissions.

Registration Forms are not just about logistics—they are about engagement.

How Do We Make Our Forms Smarter and Easier?

To keep Registration Forms both inviting and useful, we discussed the importance of customization. Conditional logic allows forms to display only the questions that matter to each registrant. Dynamic pricing options, such as early bird rates or scholarships, simplify finances. Custom branding ensures that forms feel like your church—not a third-party platform.

We also encouraged teams to use confirmation pages and emails to invite people into next steps like event follow-ups, app downloads, or volunteer opportunities.

What Should Our Communication Look Like Before and After?

Your Registration Form isn’t the only touchpoint that matters. We walked through how churches can send branded confirmation emails, event reminders, and post-event follow-ups. All of this can be automated using TouchPoint’s workflow tools.

Every communication is a chance to minister. A follow-up email isn’t just about reminding people of logistics—it’s an opportunity to keep the connection going.

What Should We Do With the Data We Collect?

Collecting data is only helpful if you know how to use it. We talked about ways to run reports, spot registration trends, identify first-time guests, and trigger next steps with Process Builder. Many churches use this data to make better ministry decisions and to communicate more personally and intentionally.

What Do Churches Often Forget to Include?

We answered questions about common items that are sometimes overlooked in forms—like emergency contact info, dietary restrictions, allergy alerts, t-shirt sizes, or medical needs. We also talked about the importance of including volunteer interest checkboxes and donation options, such as contributing to scholarship funds. These small additions can create big ministry impact.

What’s the Ideal Flow From Registration to Follow-Up?

We reviewed a clear, repeatable flow that helps churches build forms with ministry in mind:

Each of these steps ensures the Registration Form process serves the mission, not just the event.

Can We Use Multiple Forms Together?

Yes. Many churches are using multiple Registration Forms for different phases of engagement. For example, a simple guest form may collect contact info, while a follow-up form gathers family details or ministry preferences. Linking these forms together can create a seamless experience while collecting more complete data.

Want to Learn More?

If you missed this session or want to dive deeper, you can watch the full webinar replay below.

Resources: TouchPoint Software Documentation
Training Videos: TouchPoint Software Training Library
Need personalized support? Contact our Consulting Team at [email protected]

Join us monthly for our webinars!

A Ministry-First Guide to Leading with Clarity, Connection, and Confidence

You Didn’t Say Yes to This Role to Drown in Data. You Said Yes to Shepherd People.

In the rhythm of a growing church—1000, 3000, 5000 people showing up weekly—the Executive Pastor stands in a sacred gap: the space between vision and execution, mission, and method.

It’s not glamorous. It’s not always visible. But it’s vital.

You’re the person others rely on to align ministry teams, evaluate spiritual health, optimize systems, and make sure the heartbeat of the church—the people—aren’t lost in the pace of ministry.

But without the right church management software for Executive Pastors, you’re left juggling spreadsheets, patching together platforms, and reacting instead of leading. The right ministry operations software doesn’t just track activity—it equips you to lead intentionally.

Let’s explore the seven must-haves every Executive Pastor should expect in their ChMS—and how the right software doesn’t just make your work easier, it makes it more effective.

1. Insights Into Who’s Growing Spiritually—and Who’s Slipping Away

Because attendance is only the surface, engagement tells the deeper story.

Picture this: A man has been showing up regularly for years—volunteering, giving, leading a group. But lately, he’s been missing Sundays, stopped giving, and hasn’t logged into his group’s communication. No one has noticed. Not because they don’t care, but because there’s no system that connects the dots.

Spiritual drift is usually silent. Use tools that reveal patterns—not just numbers. Engagement is multidimensional: attendance, giving, serving, prayer requests, small group activity. When you can see the big picture of someone’s involvement using reliable church engagement tracking, you can act early and pastorally—before someone quietly slips through the cracks.

One Platform. Every Campus.

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2. Instant Visibility Into Who’s Connected—Without Chasing Reports

Because knowing where people stand shouldn’t take a team of analysts.

Think about your last staff meeting. You asked for a list of people who’ve missed three or more services. Someone had to export data, cross-reference it with giving records, and send an email a week later.

That’s too slow—and too reactive.

Church software tools that instantly surface changes in engagement are essential for Executive Pastors. Real-time status indicators let you know who’s thriving, who’s pulling back, and who may be at risk. Imagine being able to automatically alert a group leader when a member misses three consecutive weeks—or knowing who gave consistently for two years and suddenly stopped.

This is proactive pastoral care, not reactive ministry scrambling.

3. Data That’s Actionable—Not Overwhelming

Because your leadership depends on clarity, not clutter.

A Campus Pastor once said, “I have more data than I’ve ever had—but I’m more confused than I’ve ever been.” Sound familiar?

The problem isn’t a lack of data—it’s the lack of interpretation.

As an Executive Pastor, clear dashboards that help you lead with confidence are so important: giving trends, small group health, attendance cycles, retention rates—all filtered by campus, ministry, or demographic. Quickly generate reports for board meetings, ministry directors, and strategy sessions—without digging through ten menus or exporting to Excel.

When your data tells a story, you can lead a movement.

4. Ministry Tools That Go Where Your Team Goes

Because ministry doesn’t happen in an office—it happens in hallways, hospital rooms, and coffee shops.

One Tuesday afternoon, a Children’s Ministry Leader needed to follow up with a parent who submitted a prayer request. But the note was in a spreadsheet. On the Administrator’s computer. In the office. Locked.

Your team needs real-time access to ministry—not just admin tasks.

Imagine your staff being able to log notes after a hospital visit, check attendance from a phone, access their class directory, or pray over real-time requests—all from their device. That’s not luxury—that’s ministry accessibility. This is what modern ministry operations software must provide.

Helping Churches Stay Personal

From 700 to 7,000 & Beyond—We Grow With Your Ministry

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5. A Single Source of Truth—Not A Patchwork of Platforms

Because every silo in your data is a crack in your care.

You meet with a ministry leader about a struggling family. Their attendance is in one system, giving in another, and the last communication history is buried in an email thread. You’re guessing instead of leading.

Data fragmentation creates fog. Having attendance, giving, communication, spiritual milestones, and personal notes in one place simplifies ministry and strengthens connections. When staff and leaders see the same picture, they make decisions from shared truth—not assumptions.

It’s about moving faster with confidence, not slower with uncertainty.

6. Flexibility to Grow Without Rebuilding From Scratch

Because your ministry evolves—and your tools should too.

One church launched two new campuses and suddenly discovered their system couldn’t scale. Every adjustment required a developer. Every change broke something else.

Growth should feel exciting—not frustrating.

Scalable, adaptable church systems empower Executive Pastors to lead with clarity and confidence—whether you’re expanding teams, adjusting workflows, or rolling out new discipleship pathways. Your systems should bend with your growth, not break under it.

7. Communication That Feels Personal—Not Robotic

Because discipleship is relational. So is trust.

You send a beautifully branded email to 3,000 people. Only a few open it. Why? Because it felt like a newsletter—not a conversation.

People today expect personalized communication. Use tools that let you segment by age, life stage, giving patterns, group involvement, or interests—so your message hits home.

When communication is relevant, people feel seen. When they feel seen, they re-engage.

Executive Pastors Deserve Tools That Match Their Calling

You are a bridge-builder, a strategy-crafter, a shepherd in the systems. You deserve more than spreadsheets and generic tools. You deserve a ministry platform that thinks like you do—and serves the church like you want it to.

That’s why we built TouchPoint Church Management Software.

It’s designed to help Executive Pastors like you lead with clarity, engage your people more personally, and align your systems with your mission. From mobile check-ins to dashboards to personalized communication, TouchPoint brings it all together in one ministry-first platform.

Here’s How to Take the First Step

Getting started doesn’t have to be complicated. Here’s a simple 3-step plan:

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Share With Someone :

Some weeks, communication feels like a full-time job. You’re crafting emails, building event pages, updating announcements, and trying to keep everyone in the loop—while still showing up for your team and your people.

You care deeply about helping your congregation stay connected and engaged. But without the right tools, that care can quickly turn into overwhelm. The good news? It doesn’t have to be that way.

Here are five essential features every church communicator should expect from their church management software.

1. Mobile-Optimized, Multi-Channel Communication

More than half of all emails are opened on mobile devices. That means your communication tools need to deliver responsive, beautifully designed messages that work on any screen and perform consistently across platforms.

Built-in segmentation, tracking, and automation help you reach the right people at the right time—without duplication or delay. Accessible messages drive stronger engagement.

2. Seamless Calls to Action

Clear steps move people to engage. Whether it’s registering for an event, joining a group, updating a profile, or making a gift—actions need to be fast, secure, and friction-free.

Special links in your emails or messages create instant, login-free ways for people to respond. Participation increases when communication includes a simple way to take the next step.

3. Personalized User Experiences

Personalization builds trust and encourages deeper involvement. From tailored content to dynamic dashboards, members interact with tools that reflect their individual preferences, roles, and histories.

When people log in and see what matters most to them (groups, giving, resources) it creates meaningful connection. Every message, every feature, every step becomes more relevant and relational.

One Platform. Every Campus.

Unify Teams & Ministries Across Multi-Campus Sites

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4. Friction-Free Access

Strong systems reduce barriers. With secure features like one-time email links, Face ID, or PIN-based access, people stay connected without constant login issues.

Smooth access keeps people returning to check group updates, manage giving, and stay involved—without password fatigue or tech frustration.

5. Empowerment for Lay Leaders

Your ministry isn’t led by staff alone. Volunteers, small group leaders, and team coordinators play a vital role in communication and care.

Equip them with tools to send updates, track engagement, manage attendance, and access resources in real time. Empowered leaders serve more confidently—and expand your church’s reach through meaningful, decentralized leadership.

The Right Tools Multiply Your Mission

Churches with strong communication don’t get there by accident. Behind every connected congregation is a team equipped with systems that remove friction, support clarity, and foster lasting engagement.

That’s what TouchPoint is built to do. We support churches with technology that serves real ministry—making communication smoother, relationships stronger, and leadership simpler.vel, let’s talk. TouchPoint is designed to help your church lead clearly, connect deeply, and grow faithfully.

How to Strengthen Your Church Communication

Clarity starts with the right conversation.

1. Schedule a Demo
Let us know what matters most to your team and how you want to improve communication across your ministry.

2. Explore the Tools Together
Meet with a church technology expert who understands what it takes to lead well. Get a focused walkthrough of the features that support real connection.

3. Lead With Clarity
Move forward with a system designed to simplify your communication, engage your people, and support your mission.

Make Communication Clear.

Get the clarity your team needs to serve your church well.

Schedule A Demo
touchpointsoftware.com church management software, touchpoint software

What Kind Of Decision-Maker Are You?

Do you lead with your gut or lean on the data? In ministry, it’s easy to base decisions on personal experiences, intuition, or the loudest voice in the room. While feelings have their place, they don’t always tell the whole story. With the right tools, churches today have access to meaningful data that can reveal patterns, uncover needs, and guide ministries with clarity. When you pair Spirit-led wisdom with actionable insights, you position your church to make better, more intentional decisions that truly serve your people. Let’s explore how data-driven discipleship can strengthen your mission and ministry. 

Track Engagement And Discipleship Journeys 

Data gives churches a powerful lens into how people are moving along their spiritual journey. By tracking engagement (attendance at worship services, small groups, etc.) church leaders can identify trends in participation and proactively reach out to individuals who may be drifting. This also helps pastors and ministry leaders monitor key milestones such as baptisms, volunteer involvement, or class completion, allowing for more intentional discipleship planning. When you can see who is involved and how deeply, you’re better equipped to shepherd your congregation with wisdom and care. 

Guide Resource Allocation 

Understanding how your people engage allows you to make smarter decisions about where to invest time, energy, and budget. Data can highlight which ministries are thriving and which may need reimagining. For example, if a specific ministry consistently sees high participation and spiritual growth, it may warrant additional support. Conversely, if a program consistently shows low engagement, leadership can reevaluate its structure or timing. Giving patterns also offer valuable forecasting insights, helping churches plan financially for both everyday ministry and larger initiatives. 

Improve Volunteer Recruitment And Retention 

Volunteers are the backbone of any ministry, and data makes it easier to manage and care for them well. By tracking who is serving, how often, and in what areas, churches can prevent burnout and identify individuals ready for new opportunities. Historical data helps match people with roles that align with their spiritual gifts, passions, and past experiences. With better visibility into volunteer dynamics, churches can create healthier serving cultures and stronger ministry teams. 

Personalize Pastoral Care And Outreach 

One of the most powerful uses of data is making care more personal. With the right insights, churches can identify people who haven’t attended recently, families going through transition, or individuals who might benefit from additional spiritual support. Communication can be segmented by age, ministry involvement, or life stage to ensure it’s relevant and timely. When life events are logged in the system—such as births, deaths, or marriages—pastors and lay leaders can respond with the right kind of care at just the right moment. 

Enhance Communication Strategies 

Clear, targeted communication keeps people connected, and data helps refine how and when messages are delivered. By analyzing open rates, click-throughs, and engagement patterns, churches can see which emails, texts, or app notifications are resonating. They can then adjust messaging based on what different groups respond to—whether that’s new members, young families, or longtime volunteers. Segmenting communication helps ensure the right message reaches the right person through the right channel, strengthening connection and response. 

One Platform. Every Campus.

Unify Teams & Ministries Across Multi-Campus Sites

Schedule A Demo

Support Strategic Planning 

Strategic decisions are more effective when they’re based on facts, not assumptions. With year-over-year data trends in attendance, giving, group involvement, and program participation, church leaders can evaluate the success of past initiatives and plan for future impact. Whether you’re launching a new discipleship path, evaluating building use, or staffing a new ministry, data helps you forecast and set measurable, mission-aligned goals. It removes the guesswork and empowers churches to lead with clarity and confidence. 

Create More Relevant Programs For The People In The Pews 

When churches lean on data rather than anecdotal stories or assumptions, they uncover what their congregation truly needs. For example, if attendance is trending younger, programs for young families may need to expand. If job loss is becoming more common in your community, consider launching job readiness workshops. Your church management software can reveal patterns that help you design ministries that meet people where they are. The more tailored your programming, the more likely people will engage and grow spiritually. 

Keep People Engaged Between Sundays 

Ministry doesn’t stop when Sunday service ends, and data helps you stay connected throughout the week. By monitoring attendance and giving patterns, your system can identify when someone begins to disengage and alert leaders to reach out. For example, if a person hasn’t attended in two weeks or their giving pattern shifts, automated notifications can prompt timely follow-up. This kind of proactive engagement can help prevent people from falling through the cracks. Equipping leaders with this insight fosters a culture of care that extends beyond Sunday mornings. 

Drive Greater Commitment And Generosity 

Data offers unique insights into generosity that can help grow both giving and engagement. For instance, research shows that people typically need to give five times before becoming regular donors. By tracking and walking with people through those first gifts, churches can nurture consistency. Additionally, meeting regularly with your top givers to share how their generosity impacts ministry can deepen their commitment. When donors see the spiritual return on their investment—especially when it aligns with their personal passions—they often become even more enthusiastic supporters. 

Measure Progress Toward Your Mission, Vision, And Values 

Churches often craft mission and values statements, but data ensures those statements move beyond posters on a wall. When churches track key activities that align with their values—like worship, prayer, fellowship, and outreach—they can measure actual progress. For instance, if your church values intimate worship, worship service attendance becomes a key metric. If you emphasize discipleship, small group participation and volunteer involvement become signs of alignment. Data creates accountability and helps ministry leaders evaluate if their efforts are truly supporting the church’s mission. 

Move From Insight to Action

Meaningful ministry decisions start with clarity—and clarity begins with the right tools and conversations. If your church is ready to turn data into direction, here’s how to take the next step.

Here’s How to Strengthen Your Church Communication

Clarity starts with the right conversation.

1. Schedule a Demo
Let us know what matters most to your team and how you want to improve communication across your ministry.

2. Explore the Tools Together
Meet with a church technology expert who understands what it takes to lead well. Get a focused walkthrough of the features that support real connection.

3. Lead With Clarity
Move forward with a system designed to simplify your communication, engage your people, and support your mission.

Make Communication Clear.

Get the clarity your team needs to serve your church well.

Schedule A Demo
touchpointsoftware.com church management software, touchpoint software

Updated July 2, 2025

In 2022, we introduced several Grade and Promotion updates to better serve our partner churches. Here’s a summary of the key changes and how they can benefit your church:

New Grade Level Dropdown

We’ve added a Grade Level dropdown in Involvement and people records. This feature includes standard grade levels and allows you to add custom levels using Lookup Codes. To enable new levels, simply change the setting named Allow New Grade Levels (Admin > Advanced > Settings > System > Administration) to True. Reports that include Grade have also been updated to reflect this new Grade field.

Automatic Grade Promotion

We introduced a new admin setting called Grade Update Date. This setting automatically promotes each child’s Grade Level annually. The default promotion date is set to July 1st, but you can customize it to match your church’s annual promotion schedule. Note: If you select a date prior to today, the promotion will be skipped for this year.

Legacy Grade Field

Another new admin setting, Hide Grade Legacy, allows you to hide the legacy Grade field once it’s no longer needed. Please note that for new church partners joining from 2024 forward, the legacy grade field will already be hidden.

As you prepare for Vacation Bible School and other summer and fall registrations, please keep the following in mind:

For more detailed information, please refer to these help articles:

Grade Field
Grade
Administrative Settings

Planning church events often involves countless details, from registrations to seating arrangements. Fortunately, specialized solutions like TouchPoint Ticketing simplify event management and significantly improve your guests’ experience. Matt and Andrew recently shared valuable insights in a webinar on how churches can effectively use ticketing software. Here’s a recap that highlights key points to ensure your next event runs smoothly.

Why Ticketing Solutions Matter for Church Events

Ticketing software provides many benefits, such as enhanced guest experiences, simplified administration, and efficient attendee tracking. This allows churches to manage events seamlessly, maintain accurate attendee information, and build deeper connections by integrating data directly into their church management system.

Understanding Ticketing Types

TouchPoint Ticketing supports various event needs:

Seamless Ticket Purchasing Experience

The ticket purchasing process with TouchPoint is quick and user-friendly. Attendees can easily choose tickets online, select specific seats if available, and complete their purchase effortlessly. Real-time ticketing updates ensure that double bookings are avoided, contributing to a stress-free event.

Personalized Assisted Booking

Some guests prefer direct interactions for ticket purchases, and TouchPoint’s assisted booking feature supports this need. Your staff can offer personalized service either face-to-face or via phone, ensuring guests feel valued and comfortable.

Customizable Tickets and Branding

Event branding is crucial for consistency and recognition. With TouchPoint, you can customize your tickets to feature church logos, event-specific graphics, and personal messages, reinforcing your church’s brand identity and providing a professional attendee experience.

Real-Life Practical Examples

Matt and Andrew showcased practical examples from churches, such as charity gift selection events and retreat accommodations. These illustrate the versatility and effectiveness of TouchPoint Ticketing, demonstrating its adaptability for a variety of church events.

Clear and Predictable Pricing

TouchPoint Ticketing stands out with a clear and affordable pricing structure—just $100 per event and $1 per ticket. Unlike other solutions, TouchPoint removes guesswork from your budgeting, allowing churches to anticipate costs upfront. This transparent, cost-effective model provides significant savings and budgetary peace of mind.

Easy and Flexible Venue Management

Setting up and managing event venues with TouchPoint is simple and intuitive. Whether arranging a sanctuary, dining space, or outdoor venue, TouchPoint’s tools simplify the setup process, allowing for quick adjustments as attendance demands change.

Ready to Transform Your Event Management?

TouchPoint Ticketing is more than software—it’s your strategic partner in managing successful church events. Streamline your processes, enhance guest experiences, and improve data management effortlessly.

Contact us today for a demo or more information on how specialized ticketing solutions can enhance your church events.

Want to Learn More?

If you missed this session or want to dive deeper, you can watch the full webinar replay below.

Resources: TouchPoint Software Documentation
Training Videos: TouchPoint Software Training Library
Need personalized support? Contact our Consulting Team at [email protected]

Join us monthly for our webinars!

A Partnership Rooted in Ministry 

Grace Community Church in Gresham, OR, has been a valued partner church of TouchPoint since 2012. Over the past decade, they’ve grown with the platform—navigating updates, learning new features, and using the system to better support their congregation. While they’ve always leaned on TouchPoint for registrations and people management, Grace has unlocked a hidden gem in the past few years: TouchPoint’s Church Event Ticketing. 

Breaking The Mold With Ticketing 

For many churches, Ticketing is synonymous with concerts or major conferences. But Grace took a more innovative approach. They tapped into TouchPoint’s Ticketing System for events like their Women’s Retreat and Seder Gathering—two ministry experiences that required detailed, customized registration processes. 

Booking Bunk Beds For The Women’s Retreat 

Church Event Ticketing

Planning a retreat for over 80 women with unique lodging preferences—right down to top or bottom bunk beds—is no small task. Traditionally, Grace relied on spreadsheets and countless emails to manage room assignments. But in 2023, they flipped the script. 

Using TouchPoint’s Ticketing System, former staff member and current congregant Bekka Lambert, built a digital venue map that replicated the retreat center’s layout. By uploading a scanned version of the camp’s floor plan and placing interactive markers, attendees could book their own bunk beds in specific buildings and rooms. The time-consuming back-and-forth of room swaps and special requests disappeared overnight. 

Community Seating At The Seder Gathering 

Grace also reimagined their Seder Gathering experience, leveraging Ticketing to allow congregants to reserve their exact seat at designated tables. This detail ensured that community groups and families could sit together, creating a more intimate and connected event for nearly 180 participants. 

The flexibility of TouchPoint’s Ticketing allowed Grace to expand the number of tables on the fly as registrations grew—something that would have been challenging with a static system or manual spreadsheet. 

Church Event Ticketing

Efficiency And Ownership For The Win 

In both events, Grace Community’s staff emphasized how TouchPoint’s Ticketing System delivered: 

While they haven’t yet explored reporting features for follow-up or discipleship tracking post-event, Grace sees potential in using attendance data in the future to deepen ministry efforts. 

Growing With Grace 

In many ways, Grace Community Church exemplifies what long-term partnership looks like. Through the years, there have been staff transitions and ministry shifts—including a renewed focus on deep discipleship in a post-COVID era—they’ve continued to lean on TouchPoint as both a technical solution and a ministry partner. 

“We’re just now seeing attendance and engagement return to pre-COVID levels,” shared Cindy. “With that momentum, we’re investing more intentionally in people—and it helps to have tools like TouchPoint to support that vision.” 

Looking Ahead 

As Grace Community leans into their new discipleship strategy—built on insights from “Emotionally Healthy Discipleship” by Peter Scazerro and “Deep Discipleship” by J.T. English—they’re assessing what programs to streamline in order to focus on meaningful transformation. And while Bekka has decided to step out of her staff role to focus on family, she leaves behind a legacy of innovation that Cindy and the team can build on. 

TouchPoint remains honored to walk alongside Grace Community Church as they pursue ministry with depth, care, and creativity. Their use of our Church Event Ticketing System is more than just a tech success—it’s a glimpse into how software can serve the heart of the church. 

Curious How Church Event Ticketing Will Work At Your Church?

If event planning has ever felt overwhelming or disjointed from your current church management software, we’d love to show you how TouchPoint can help. Let’s set up a time to walk through how our church management ecosystem could elevate more than just the Ticketing experience at your church. Schedule a demo with us!

Want Help Setting Up Ticketing For Your Next Event?

Already a TouchPoint Partner and interested in implementing Church Event Ticketing? Our Consulting Team would love to help you get started—reach out, and we’ll take it from there.

In today’s ministry landscape, many churches are evolving how they plan and execute events. From large-scale productions to intimate ministry dinners, the need for streamlined, cost-effective ticketing solutions has never been greater. For medium to large churches, a thoughtful approach to Ticketing isn’t a logistical choice, it’s a ministry opportunity. 

Why Ticketing Matters in Church Life 

Ticketing might seem like a small detail, but it can have a big impact on how people engage with your church. Whether it’s ensuring a seamless check-in experience or helping your team prepare for the right number of guests, smart Ticketing supports both hospitality and stewardship. More than that, Ticketing can serve as a ministry tool by helping your team: 

Use Cases Where Ticketing Shines 

While not every church event requires a ticket, many benefit from it, here are a few scenarios where Ticketing helps elevate the experience: 

When Ticketing May Be More Than You Need 

Not every church event needs a formal Ticketing process. For informal gatherings like small group socials, potlucks, or drop-in prayer nights, over-structuring with tickets may hinder rather than help. When an RSVP or basic registration form will suffice, keep it simple to preserve a sense of welcome and flexibility. 

Why Churches Should Rethink Third-Party Ticketing 

Many churches default to well-known, mainstream Ticketing platforms. But these come with hidden challenges: high fees, siloed data, and cumbersome integrations that don’t always serve your ministry’s goals. 

TouchPoint’s integrated Ticketing solution is designed with churches in mind. Instead of juggling separate tools or losing valuable attendee data, churches using TouchPoint Ticketing are able to do the following: 

Are You Spending Too Much On Ticketing? 

Many churches don’t realize how much third-party Ticketing fees are eating into their event budgets. Here’s a quick mental audit: 

If you answered “yes” to more than two, it may be time to explore an integrated, cost-effective solution designed for churches. 

When The Numbers Make Sense: A Cost Comparison 

Let’s say your church is hosting a large event (like a concert, conference, or weekend seminar) and you’re charging $50 per ticket. Based on a recent analysis, TouchPoint Ticketing becomes more cost-effective than Eventbrite once you hit just 50 attendees and begins to outperform Brushfire around 100 attendees. 

At 500 attendees, TouchPoint could save your church anywhere from $400 to over $1,000 in fees compared to Brushfire and Eventbrite. That’s not pocket change, that’s budget that could go back into ministry, staffing, or outreach. 

And that’s only considering the surface-level costs. 

TouchPoint’s real value shows up when you realize the Ticketing data stays within your existing church database. That means your team can follow up more effectively, segment audiences, and even track engagement over time, without exporting and importing from third-party tools. 

It’s also worth noting that TouchPoint offers custom pricing for partner churches, making it even more competitive. Many platforms advertise a 2.9% + $0.30 processing fee as standard, but that adds up quickly—and TouchPoint’s integrated solution frequently beats that, especially at scale. 

Pro Tip: Use Ticketing Data To Identify Ministry Opportunities 

Ticketing Data Isn’t Only For Logistics: 

By pairing attendance with personal follow-up, Ticketing becomes a discipleship strategy, not just a tool. 

How TouchPoint Enhances The Ministry Behind The Event 

TouchPoint goes beyond making events easier to manage. It enables churches to use event data as part of their discipleship journey. When someone attends a ticketed event, that attendance is already part of their engagement history in your church database. 

Imagine this: A new couple attends a Christmas production. You already know their seat number, the night they attended, and the fact that they were first-time guests. That insight helps your team follow up with more intention—maybe a personalized note or invitation to your next newcomers’ lunch. 

This kind of integration is what makes church management software a ministry tool, not just an administrative one. 

A Tool For Today’s Church Ticketing Solutions

As churches continue to navigate digital transformation, Ticketing shouldn’t be an afterthought. It should be intentional, ministry-minded, and designed to fit seamlessly within your existing ecosystem. 

TouchPoint’s Ticketing solution is built to serve churches that are serious about creating excellent, welcoming events without sacrificing stewardship or community. 

So, whether you’re planning a sold-out performance, a heartfelt fundraiser, or a packed-out seminar, the right Ticketing tool can help you elevate your ministry and better serve your people, one seat at a time. 

Want to learn how your church can start building custom venues or simplify your next big event? We’re here to help. Are you a current TouchPoint Partner interested in Ticketing? Contact our Consulting Team for more information. Not a TouchPoint Partner yet, but open to exploring your options? Book a Demo to see for yourself the difference TouchPoint can make for your ministry! 

The TouchPoint Mobile App is not a mobile version of your church website—it’s a personalized ministry tool designed to engage each user based on their role in the life of your church. While a website serves as a digital front door for new visitors, the Church Member Engagement Mobile App is built for people who are already connected: members, volunteers, and staff.

As part of your church’s broader engagement strategy, this mobile app enables each user to interact with content, registrations, communication, and group information based on how they participate in your ministry.

From personalized content delivery using Channels and Banners, to functionality that supports daily ministry and leadership—such as Media & Resources, Prayer Requests, Directories, and Attendance Tracking—the app adapts to each audience with intention.


Other Church Mobile App Reads: Transforming Your Ministry Engagement With A Powerful Church Mobile App
Resources: TouchPoint Software Documentation
Training Videos: TouchPoint Software Training Library
Need personalized support? Contact our Consulting Team at [email protected]

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FAQ About The Church Mobile App

1. How Does The Mobile App Fit Into Church Member Engagement Tools?

The TouchPoint Mobile App acts as a daily-use engagement tool by providing personalized experiences for members, lay leaders, and staff—empowering connection, communication, and participation.

2. What App Features Are Available To Churchgoers?

Churchgoers can use the app to register for events, give online, submit prayer requests, view group directories, and access personalized Channels—key parts of any church member engagement strategy.

3. What Can Lay Leaders Do Within The App?

Lay leaders can manage attendance, access rosters and media, and connect with their groups—tools that make leadership responsibilities more effective and organized.

4. How Do Staff Members Use The App Differently?

Staff access full records, assign tasks, log pastoral visits, and use internal communication tools to keep ministry workflows moving, making this an essential piece of engagement infrastructure.

5. How Can Churches Encourage App Adoption?

Equip staff and lay leaders through training, define post schedules, promote the app through announcements and signage, and create launch events to drive initial engagement.

6. Is Content Segmentation Available

Yes. Content is tailored based on user roles, demographics, and group affiliations. This makes the app one of the most targeted church member engagement tools available.

The Media section in your church mobile app offers more than just sermon replays. It provides a flexible, centralized space to share digital content and tools that support ongoing engagement with your church community.

This section can be configured to include not only video and audio content, but also external links, downloadable documents, and interactive forms. Many churches use this space to connect users to services, post procedure handbooks, or share event-specific resources.

For churches that stream their Sunday services, the Media section can also host livestream access, giving members a direct way to participate in worship remotely. This feature ensures that digital discipleship tools are not limited to one-time content but are available on demand.

This level of flexibility allows churches to maintain a curated, app-based content hub that meets the practical and spiritual needs of their community throughout the week.

Key Practices For Mobile Media:

The Media section supports your church’s mission by delivering valuable content directly into members’ hands—organized, accessible, and personalized to your ministry.


Looking For More Information On TouchPoint’s Customizable Mobile App?

Explore more best practices for managing your church’s Mobile App and effectively connecting to your congregation with TouchPoint:

Prayer is central to church life, and having a place where members can both request and respond to prayer is an essential way to cultivate spiritual support. With the Prayer Feed in the TouchPoint Mobile App, churches can encourage ongoing prayer engagement throughout the week—well beyond Sunday mornings.

When enabled, the Prayer Feed allows users to submit prayer requests directly within the app. Individuals may include their name or choose to remain anonymous, giving them the freedom to share what’s on their heart comfortably. Each submitted request appears in a shared feed where other churchgoers can view, pray, and indicate that they’ve prayed—all from their mobile devices.

Churches may also opt to include an approval process, reviewing prayer requests before they are made visible in the app. This gives administrators and pastors the ability to moderate content, provide additional pastoral care, and maintain the integrity of the platform.

This feature provides a simple yet impactful way for members to lift one another up in prayer, creating an active and visible expression of care within your church’s app environment.

Key Practices For Your Prayer Feed:

TouchPoint’s Prayer Feed offers an easy-to-use, intentional space to foster spiritual connection and support within your community.


Looking For More Information On TouchPoint’s Customizable Mobile App?

Explore more best practices for managing your church’s Mobile App and elevating engagement with TouchPoint:

As churches grow and adapt to meet the evolving needs of their communities, it’s more important than ever to thoughtfully leverage the tools at your disposal. One of the most powerful, and often underutilized, tools is your church’s mobile app.

In today’s culture, where convenience and digital accessibility are expected, a church mobile app should be more than just a digital bulletin board. It should be a true extension of your ministry: fostering connection, discipleship, and action among your congregation.

Why Your Church Mobile App Matters

Your church’s mobile app is a direct line to your people, wherever they are. When used strategically, it removes friction points that might otherwise hinder engagement.

Event Registration And Giving: Instead of asking attendees to visit a website or wait until Sunday, a mobile app allows them to register for events or give their tithes and offerings in just a few taps.

Communication And Notifications: Communications within the app can replace the need for mass emails that often get lost or unopened. Reminders, updates, and urgent messages reach people right where they are.

Staff And Leadership Tools: Ministry leaders can take notes, delegate tasks, and follow up with team members directly from the app—saving time and keeping information centralized.

Imagine a men’s minister grabbing coffee with a new attendee. Between conversations, he can open the app, jot down key points from their discussion, assign a follow-up action to another team member, and review notes for his next meeting—all without needing to return to the office.

Or consider hospital visits. Pastors and care teams can record prayer requests, update the prayer ministry, and note specific needs for families in real-time. Rather than relying on memory or later transcription, the app ensures that vital information is captured and acted upon immediately, bringing timely support to those who need it most.

Key Considerations For Your Church’s Mobile Strategy

When evaluating your mobile strategy, it’s important to ask a few critical questions:

Some churches choose different apps for different ministries or functions, but this can create confusion and hinder participation. Ideally, your church should offer a unified, branded experience—one that matches your church’s look and feel and builds trust through consistency.

A truly effective mobile app isn’t just a mirror of your website that constantly redirects users. It should have built-in functionality: giving, registrations, sermon archives, discipleship pathways, volunteer coordination, and care tracking—all accessible natively within the app experience. When used intentionally, your church’s app provides a unique personal experience that makes congregants feel seen and known.

Ideas To Maximize Your Church App’s Impact

If you’re wondering whether you’re using your mobile app to its full potential, here are a few ideas to spark thought and conversation among your team:

Is It Time To Re-Evaluate?

Technology moves fast, and so do the expectations of your church family. If your current mobile experience feels clunky, confusing, or disjointed, it might be time to reassess. An effective church mobile app should:

Ask yourself:

If your current tools aren’t helping you achieve these goals, consider what a next step might look like.

Upgrading your mobile app experience isn’t just about technology—it’s about ministry. It’s about ensuring that your people can connect, grow, and serve, no matter where they are.

At TouchPoint, we believe a mobile app should support your entire ministry, not just be an add-on. Our app is fully customizable to your church’s brand and seamlessly integrates with your ministry workflows. Whether you’re already a TouchPoint partner or exploring your options, we’d love to help you think through what’s possible.

Learn more about our Mobile App features here.

Your ministry is too important to be limited by technology. Let your church’s mobile app become a catalyst for deeper connection, stronger discipleship, and greater impact.