hayley.whitworth • May 20, 2022

If you plan to join us for the TouchPoint 2022 Summit , you’ll get to see this lovely church in person. As one of our two host churches for this year’s event, Terry Hurt (Executive Pastor*) with Great Hills Baptist Church connected with the TouchPoint team to share some details about how TouchPoint has impacted their ministry.

*Terry was the Executive Pastor at the time of interview; he has since moved away from his position at the church. If you would like to reach out to someone at Great Hills Baptist Church, please contact [email protected] and we will get you connected with someone!






hayley.whitworth • May 16, 2022

Continuing the trend for Mobile May: this episode of TouchPointers focuses on creating Tasks/Notes in the Mobile App. As you know, your TouchPoint Mobile App is an extension of your TouchPoint database. Everything is synced in real time, allowing you to always have updated information from anywhere. Check out this episode of TouchPointers to see how easy it is to do ministry on-the-go with Tasks & Notes:

For personalized help Tasks & Notes, reach out to [email protected] 

Catch up on the last few TouchPointers:

Mobile App Directories

SGF Creative Uses Managing Subscriptions

Chris.Dolan • May 09, 2022

We have an update scheduled to be deployed tonight that is mostly behind-the-scenes items for features that are in development or in beta, with the exception of one change that impacts the mobile app registrations. Here are the details of everything that is being released:

  • Mobile App Registrations – In case you missed the update last week please check it out here . In order for registrations to show in the mobile app, you will no longer need a start or end date as long as it is not past the end date or before the start date. Also, there is a change to the way we are storing photos for the mobile app, so you’ll need to re-upload any Involvement photos after the release.
  • Process Builder – We are making great progress on the process and automations tool and this update releases more code into production where it can be further tested. We will show some of the progress on our next New Features webinar (in June), so don’t miss it!
  • Volunteer Scheduler – The new scheduler tool is in beta and this release fixes some issues found by our beta testers. Thank you to our testing churches for providing feedback to make this tool great for everyone!
  • One Page Forms – This release has the final code, which will allow one page forms to go into beta very soon. Stay tuned for more details.

Brett.Hutchinson • May 05, 2022

If your church is using the tile type of “Registrations” in the custom mobile app, please read below for the changes that are coming.

***This is an updated reposting of the April 18th blog with additional updates.***

Current Process (as of Apr 20)

  • You must check the “Include in Mobile App” checkbox in the registration settings in order for registrations to continue to appear in the registrations tile of your mobile app.
  • An Involvement must currently have a Registration Start and Registration End date as well in order to show up (this is changing, read below).
  • The “Category” for Mobile View is now managed in the Lookup Codes (Administration > Setup > Lookup Codes > Involvements > Category in Mobile).  You will then assign the new category to your registrations under the Mobile View tab.

Effective when your app is updated (estimated between 5/4/22 – 5/11/22)

  • New Registration Layout – We made an update to the registration layout in the custom app.  The details page has a new look with the option for an image at the top of the view, the title, the details of the registration, and then the Register Now button.
  • ⦿ App Locations – You now have the option to choose what registration will show per “Location” you have created in the app portal.
    • Note:   The Location feature with the new Registration layout will only be              used if you use multiple locations in your app.
    •  In the app portal under Locations , you will see the location ID for each of your         locations. You’ll need to create these locations in the lookups codes                          (Administration > Setup > Lookup Codes > Involvements > Location in Mobile)           to match with your mobile app locations. See below.
  • Sort Order – You can set the sort you’d like registrations to be listed on the new Mobile View tab.

Effective May 11th (after our next web deployment)

  • Start & End Date No Longer Needed – If an involvement does not have a start or end date (or either) they will still show in the list as long as the start date (if present) is not after today or the end date (if present) is not prior to today.
  • Registration Photo – In addition to the new layout of the registration page, we have added the ability for you to add a photo per registration. Note: we had to refactor the way images are stored in order for them to show up for non-logged in users. This means if you’ve already added photos you’ll need to re-upload the photos on or after May 11th when this change goes into effect. We recommend not uploading a photo until this change has been applied.

Brett.Hutchinson • May 04, 2022

Our next mobile app update will launch in the Apple (version 2022.1.5) and Google (version 2022.1.5) stores will be launching over the next week for all churches. We have added many great new features, all of which are available in the custom-branded mobile app. See our full list of features available with this update below:

  • Check-Out scanner
  • Campus
  • New Registration Page Layout
  • HLS and MP4 video options
  • New Deeplinks
  • Updated Login Language
  • Grade dropdown
  • Volunteer Scheduling (this will only be visible to beta testers of the new Volunteer Scheduler)
  • Group Messaging (beta starting soon, more details to come)

Check-Out scanner:   This new version will include a Check-Out scanner that will be used by the soon=to-be-released Check-Out feature. Watch for an upcoming blog with more details about Check-Out. Leaders will need to have the Checkout role enabled to see the Check-Out scanner on their device.

Campus:   Previously, a person’s campus information was not visible in the mobile app, but now this can be seen when doing a people search and viewing the individual’s details page.  The campus will show in a blue box like you currently see on the web side.  If you would like this feature turned on in your custom app, please notify support and we can enable this for you.

New Registration Layout: The registration listing and details page has a new look. On the Involvements Search page, we have also updated the Mobile View tab. Read more about changes you need to make here. More updates coming soon. Watch the blog for details.

HLS and MP4 video options:  In the app portal under the Media section and Media Tracks, we have added two new Video Type options:  HLS (In App) and MP4 (In App).  You will now be able to add these video type tracks to be viewable in the app and content will rotate into landscape mode.

New Deeplinks: We’ve added deeplinks to take you to an individual registration page, Pre Check-In, and prayer requests. View all the deeplinking options in our Mobile App Deeplinking help article.

Updated Sign In Language:  The sign in language has been updated to better describe the process.  On the initial sign in popup and on the profile page, it will now say “Receive sign in code via text” and “Receive sign in code via email” for the text/email login options.

Grade dropdown:   The Grade field was recently updated to a predefined dropdown list and this is now the same for your app.  For more information about this change, please see our blog.

hayley.whitworth • May 04, 2022

You know you need them (Involvements), and you know it’s best for everyone managing your TouchPoint database to keep the entire organizational structure supporting Involvements tidy. Programs and Divisions will help with communication and reporting purposes. You may easily sort by either of these to evaluate the health of a specific ministry or email targeted individuals. Involvement Types may help you evaluate how engaged individuals are, simply by viewing their people record.

Download our free infographic to learn more about the relationship between Programs, Divisions, Involvements, and Involvement Types.

hayley.whitworth • May 02, 2022

It’s Mobile May! For the month of May, TouchPointers will be devoted to the Mobile App! TouchPoint’s Mobile App communicates seamlessly with your TouchPoint database. This gives you the flexibility to access the same information at work, at home, while ministering in the community, etc. Our Mobile App Directories make it easy for you and your churchgoers to stay connected.

Of course, these Directories are highly customizable! You decide which Involvements appear in the Mobile App. You decide which Involvements get Directories. You decide what information is revealed in those Directories (per Involvement) for Leaders and Members. The icing: Members have the final say on what personal information of theirs is shared, so you can never share more than what they’re comfortable with.

Check out this episode of TouchPointers to see our Mobile App Directories:

For personalized help setting up your Mobile App Directories, reach out to [email protected] 

Catch up on the last few TouchPointers:

SGF Creative Uses Managing Subscriptions Custom Check-In Kiosk