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Are your Registration Forms helping or hurting your ministry?

In our latest TouchPoint webinar, we explored how Registration Forms can do more than collect names—they can fuel connection, ministry growth, and next steps in faith.

This insightful session featured Becky Gossard, one of our experienced Consultants, and Matt Brown from our Marketing Team, who both share the perspective of a former Church Database Administrators. Together, they discussed tools, strategies, and practical applications that churches of all sizes can begin using immediately.

If you missed it, here’s a recap of the key takeaways.

What Kinds of Events Need Registration Forms?

We began by covering the most common use cases: small groups, Bible studies, retreats, VBS, and celebrations, along with missions trips and camps.

We also highlighted how Registration Forms are useful far beyond events. Many churches use them for newsletters, volunteer onboarding, bookstore orders, policy acknowledgements, spiritual gift assessments, and reference submissions.

Registration Forms are not just about logistics—they are about engagement.

How Do We Make Our Forms Smarter and Easier?

To keep Registration Forms both inviting and useful, we discussed the importance of customization. Conditional logic allows forms to display only the questions that matter to each registrant. Dynamic pricing options, such as early bird rates or scholarships, simplify finances. Custom branding ensures that forms feel like your church—not a third-party platform.

We also encouraged teams to use confirmation pages and emails to invite people into next steps like event follow-ups, app downloads, or volunteer opportunities.

What Should Our Communication Look Like Before and After?

Your Registration Form isn’t the only touchpoint that matters. We walked through how churches can send branded confirmation emails, event reminders, and post-event follow-ups. All of this can be automated using TouchPoint’s workflow tools.

Every communication is a chance to minister. A follow-up email isn’t just about reminding people of logistics—it’s an opportunity to keep the connection going.

What Should We Do With the Data We Collect?

Collecting data is only helpful if you know how to use it. We talked about ways to run reports, spot registration trends, identify first-time guests, and trigger next steps with Process Builder. Many churches use this data to make better ministry decisions and to communicate more personally and intentionally.

What Do Churches Often Forget to Include?

We answered questions about common items that are sometimes overlooked in forms—like emergency contact info, dietary restrictions, allergy alerts, t-shirt sizes, or medical needs. We also talked about the importance of including volunteer interest checkboxes and donation options, such as contributing to scholarship funds. These small additions can create big ministry impact.

What’s the Ideal Flow From Registration to Follow-Up?

We reviewed a clear, repeatable flow that helps churches build forms with ministry in mind:

Each of these steps ensures the Registration Form process serves the mission, not just the event.

Can We Use Multiple Forms Together?

Yes. Many churches are using multiple Registration Forms for different phases of engagement. For example, a simple guest form may collect contact info, while a follow-up form gathers family details or ministry preferences. Linking these forms together can create a seamless experience while collecting more complete data.

Want to Learn More?

If you missed this session or want to dive deeper, you can watch the full webinar replay below.

Resources: TouchPoint Software Documentation
Training Videos: TouchPoint Software Training Library
Need personalized support? Contact our Consulting Team at [email protected]

Join us monthly for our webinars!

A Ministry-First Guide to Leading with Clarity, Connection, and Confidence

You Didn’t Say Yes to This Role to Drown in Data. You Said Yes to Shepherd People.

In the rhythm of a growing church—1000, 3000, 5000 people showing up weekly—the Executive Pastor stands in a sacred gap: the space between vision and execution, mission, and method.

It’s not glamorous. It’s not always visible. But it’s vital.

You’re the person others rely on to align ministry teams, evaluate spiritual health, optimize systems, and make sure the heartbeat of the church—the people—aren’t lost in the pace of ministry.

But without the right church management software for Executive Pastors, you’re left juggling spreadsheets, patching together platforms, and reacting instead of leading. The right ministry operations software doesn’t just track activity—it equips you to lead intentionally.

Let’s explore the seven must-haves every Executive Pastor should expect in their ChMS—and how the right software doesn’t just make your work easier, it makes it more effective.

1. Insights Into Who’s Growing Spiritually—and Who’s Slipping Away

Because attendance is only the surface, engagement tells the deeper story.

Picture this: A man has been showing up regularly for years—volunteering, giving, leading a group. But lately, he’s been missing Sundays, stopped giving, and hasn’t logged into his group’s communication. No one has noticed. Not because they don’t care, but because there’s no system that connects the dots.

Spiritual drift is usually silent. Use tools that reveal patterns—not just numbers. Engagement is multidimensional: attendance, giving, serving, prayer requests, small group activity. When you can see the big picture of someone’s involvement using reliable church engagement tracking, you can act early and pastorally—before someone quietly slips through the cracks.

One Platform. Every Campus.

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2. Instant Visibility Into Who’s Connected—Without Chasing Reports

Because knowing where people stand shouldn’t take a team of analysts.

Think about your last staff meeting. You asked for a list of people who’ve missed three or more services. Someone had to export data, cross-reference it with giving records, and send an email a week later.

That’s too slow—and too reactive.

Church software tools that instantly surface changes in engagement are essential for Executive Pastors. Real-time status indicators let you know who’s thriving, who’s pulling back, and who may be at risk. Imagine being able to automatically alert a group leader when a member misses three consecutive weeks—or knowing who gave consistently for two years and suddenly stopped.

This is proactive pastoral care, not reactive ministry scrambling.

3. Data That’s Actionable—Not Overwhelming

Because your leadership depends on clarity, not clutter.

A Campus Pastor once said, “I have more data than I’ve ever had—but I’m more confused than I’ve ever been.” Sound familiar?

The problem isn’t a lack of data—it’s the lack of interpretation.

As an Executive Pastor, clear dashboards that help you lead with confidence are so important: giving trends, small group health, attendance cycles, retention rates—all filtered by campus, ministry, or demographic. Quickly generate reports for board meetings, ministry directors, and strategy sessions—without digging through ten menus or exporting to Excel.

When your data tells a story, you can lead a movement.

4. Ministry Tools That Go Where Your Team Goes

Because ministry doesn’t happen in an office—it happens in hallways, hospital rooms, and coffee shops.

One Tuesday afternoon, a Children’s Ministry Leader needed to follow up with a parent who submitted a prayer request. But the note was in a spreadsheet. On the Administrator’s computer. In the office. Locked.

Your team needs real-time access to ministry—not just admin tasks.

Imagine your staff being able to log notes after a hospital visit, check attendance from a phone, access their class directory, or pray over real-time requests—all from their device. That’s not luxury—that’s ministry accessibility. This is what modern ministry operations software must provide.

Helping Churches Stay Personal

From 700 to 7,000 & Beyond—We Grow With Your Ministry

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5. A Single Source of Truth—Not A Patchwork of Platforms

Because every silo in your data is a crack in your care.

You meet with a ministry leader about a struggling family. Their attendance is in one system, giving in another, and the last communication history is buried in an email thread. You’re guessing instead of leading.

Data fragmentation creates fog. Having attendance, giving, communication, spiritual milestones, and personal notes in one place simplifies ministry and strengthens connections. When staff and leaders see the same picture, they make decisions from shared truth—not assumptions.

It’s about moving faster with confidence, not slower with uncertainty.

6. Flexibility to Grow Without Rebuilding From Scratch

Because your ministry evolves—and your tools should too.

One church launched two new campuses and suddenly discovered their system couldn’t scale. Every adjustment required a developer. Every change broke something else.

Growth should feel exciting—not frustrating.

Scalable, adaptable church systems empower Executive Pastors to lead with clarity and confidence—whether you’re expanding teams, adjusting workflows, or rolling out new discipleship pathways. Your systems should bend with your growth, not break under it.

7. Communication That Feels Personal—Not Robotic

Because discipleship is relational. So is trust.

You send a beautifully branded email to 3,000 people. Only a few open it. Why? Because it felt like a newsletter—not a conversation.

People today expect personalized communication. Use tools that let you segment by age, life stage, giving patterns, group involvement, or interests—so your message hits home.

When communication is relevant, people feel seen. When they feel seen, they re-engage.

Executive Pastors Deserve Tools That Match Their Calling

You are a bridge-builder, a strategy-crafter, a shepherd in the systems. You deserve more than spreadsheets and generic tools. You deserve a ministry platform that thinks like you do—and serves the church like you want it to.

That’s why we built TouchPoint Church Management Software.

It’s designed to help Executive Pastors like you lead with clarity, engage your people more personally, and align your systems with your mission. From mobile check-ins to dashboards to personalized communication, TouchPoint brings it all together in one ministry-first platform.

Here’s How to Take the First Step

Getting started doesn’t have to be complicated. Here’s a simple 3-step plan:

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Some weeks, communication feels like a full-time job. You’re crafting emails, building event pages, updating announcements, and trying to keep everyone in the loop—while still showing up for your team and your people.

You care deeply about helping your congregation stay connected and engaged. But without the right tools, that care can quickly turn into overwhelm. The good news? It doesn’t have to be that way.

Here are five essential features every church communicator should expect from their church management software.

1. Mobile-Optimized, Multi-Channel Communication

More than half of all emails are opened on mobile devices. That means your communication tools need to deliver responsive, beautifully designed messages that work on any screen and perform consistently across platforms.

Built-in segmentation, tracking, and automation help you reach the right people at the right time—without duplication or delay. Accessible messages drive stronger engagement.

2. Seamless Calls to Action

Clear steps move people to engage. Whether it’s registering for an event, joining a group, updating a profile, or making a gift—actions need to be fast, secure, and friction-free.

Special links in your emails or messages create instant, login-free ways for people to respond. Participation increases when communication includes a simple way to take the next step.

3. Personalized User Experiences

Personalization builds trust and encourages deeper involvement. From tailored content to dynamic dashboards, members interact with tools that reflect their individual preferences, roles, and histories.

When people log in and see what matters most to them (groups, giving, resources) it creates meaningful connection. Every message, every feature, every step becomes more relevant and relational.

One Platform. Every Campus.

Unify Teams & Ministries Across Multi-Campus Sites

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4. Friction-Free Access

Strong systems reduce barriers. With secure features like one-time email links, Face ID, or PIN-based access, people stay connected without constant login issues.

Smooth access keeps people returning to check group updates, manage giving, and stay involved—without password fatigue or tech frustration.

5. Empowerment for Lay Leaders

Your ministry isn’t led by staff alone. Volunteers, small group leaders, and team coordinators play a vital role in communication and care.

Equip them with tools to send updates, track engagement, manage attendance, and access resources in real time. Empowered leaders serve more confidently—and expand your church’s reach through meaningful, decentralized leadership.

The Right Tools Multiply Your Mission

Churches with strong communication don’t get there by accident. Behind every connected congregation is a team equipped with systems that remove friction, support clarity, and foster lasting engagement.

That’s what TouchPoint is built to do. We support churches with technology that serves real ministry—making communication smoother, relationships stronger, and leadership simpler.vel, let’s talk. TouchPoint is designed to help your church lead clearly, connect deeply, and grow faithfully.

How to Strengthen Your Church Communication

Clarity starts with the right conversation.

1. Schedule a Demo
Let us know what matters most to your team and how you want to improve communication across your ministry.

2. Explore the Tools Together
Meet with a church technology expert who understands what it takes to lead well. Get a focused walkthrough of the features that support real connection.

3. Lead With Clarity
Move forward with a system designed to simplify your communication, engage your people, and support your mission.

Make Communication Clear.

Get the clarity your team needs to serve your church well.

Schedule A Demo
touchpointsoftware.com church management software, touchpoint software

What Kind Of Decision-Maker Are You?

Do you lead with your gut or lean on the data? In ministry, it’s easy to base decisions on personal experiences, intuition, or the loudest voice in the room. While feelings have their place, they don’t always tell the whole story. With the right tools, churches today have access to meaningful data that can reveal patterns, uncover needs, and guide ministries with clarity. When you pair Spirit-led wisdom with actionable insights, you position your church to make better, more intentional decisions that truly serve your people. Let’s explore how data-driven discipleship can strengthen your mission and ministry. 

Track Engagement And Discipleship Journeys 

Data gives churches a powerful lens into how people are moving along their spiritual journey. By tracking engagement (attendance at worship services, small groups, etc.) church leaders can identify trends in participation and proactively reach out to individuals who may be drifting. This also helps pastors and ministry leaders monitor key milestones such as baptisms, volunteer involvement, or class completion, allowing for more intentional discipleship planning. When you can see who is involved and how deeply, you’re better equipped to shepherd your congregation with wisdom and care. 

Guide Resource Allocation 

Understanding how your people engage allows you to make smarter decisions about where to invest time, energy, and budget. Data can highlight which ministries are thriving and which may need reimagining. For example, if a specific ministry consistently sees high participation and spiritual growth, it may warrant additional support. Conversely, if a program consistently shows low engagement, leadership can reevaluate its structure or timing. Giving patterns also offer valuable forecasting insights, helping churches plan financially for both everyday ministry and larger initiatives. 

Improve Volunteer Recruitment And Retention 

Volunteers are the backbone of any ministry, and data makes it easier to manage and care for them well. By tracking who is serving, how often, and in what areas, churches can prevent burnout and identify individuals ready for new opportunities. Historical data helps match people with roles that align with their spiritual gifts, passions, and past experiences. With better visibility into volunteer dynamics, churches can create healthier serving cultures and stronger ministry teams. 

Personalize Pastoral Care And Outreach 

One of the most powerful uses of data is making care more personal. With the right insights, churches can identify people who haven’t attended recently, families going through transition, or individuals who might benefit from additional spiritual support. Communication can be segmented by age, ministry involvement, or life stage to ensure it’s relevant and timely. When life events are logged in the system—such as births, deaths, or marriages—pastors and lay leaders can respond with the right kind of care at just the right moment. 

Enhance Communication Strategies 

Clear, targeted communication keeps people connected, and data helps refine how and when messages are delivered. By analyzing open rates, click-throughs, and engagement patterns, churches can see which emails, texts, or app notifications are resonating. They can then adjust messaging based on what different groups respond to—whether that’s new members, young families, or longtime volunteers. Segmenting communication helps ensure the right message reaches the right person through the right channel, strengthening connection and response. 

One Platform. Every Campus.

Unify Teams & Ministries Across Multi-Campus Sites

Schedule A Demo

Support Strategic Planning 

Strategic decisions are more effective when they’re based on facts, not assumptions. With year-over-year data trends in attendance, giving, group involvement, and program participation, church leaders can evaluate the success of past initiatives and plan for future impact. Whether you’re launching a new discipleship path, evaluating building use, or staffing a new ministry, data helps you forecast and set measurable, mission-aligned goals. It removes the guesswork and empowers churches to lead with clarity and confidence. 

Create More Relevant Programs For The People In The Pews 

When churches lean on data rather than anecdotal stories or assumptions, they uncover what their congregation truly needs. For example, if attendance is trending younger, programs for young families may need to expand. If job loss is becoming more common in your community, consider launching job readiness workshops. Your church management software can reveal patterns that help you design ministries that meet people where they are. The more tailored your programming, the more likely people will engage and grow spiritually. 

Keep People Engaged Between Sundays 

Ministry doesn’t stop when Sunday service ends, and data helps you stay connected throughout the week. By monitoring attendance and giving patterns, your system can identify when someone begins to disengage and alert leaders to reach out. For example, if a person hasn’t attended in two weeks or their giving pattern shifts, automated notifications can prompt timely follow-up. This kind of proactive engagement can help prevent people from falling through the cracks. Equipping leaders with this insight fosters a culture of care that extends beyond Sunday mornings. 

Drive Greater Commitment And Generosity 

Data offers unique insights into generosity that can help grow both giving and engagement. For instance, research shows that people typically need to give five times before becoming regular donors. By tracking and walking with people through those first gifts, churches can nurture consistency. Additionally, meeting regularly with your top givers to share how their generosity impacts ministry can deepen their commitment. When donors see the spiritual return on their investment—especially when it aligns with their personal passions—they often become even more enthusiastic supporters. 

Measure Progress Toward Your Mission, Vision, And Values 

Churches often craft mission and values statements, but data ensures those statements move beyond posters on a wall. When churches track key activities that align with their values—like worship, prayer, fellowship, and outreach—they can measure actual progress. For instance, if your church values intimate worship, worship service attendance becomes a key metric. If you emphasize discipleship, small group participation and volunteer involvement become signs of alignment. Data creates accountability and helps ministry leaders evaluate if their efforts are truly supporting the church’s mission. 

Move From Insight to Action

Meaningful ministry decisions start with clarity—and clarity begins with the right tools and conversations. If your church is ready to turn data into direction, here’s how to take the next step.

Here’s How to Strengthen Your Church Communication

Clarity starts with the right conversation.

1. Schedule a Demo
Let us know what matters most to your team and how you want to improve communication across your ministry.

2. Explore the Tools Together
Meet with a church technology expert who understands what it takes to lead well. Get a focused walkthrough of the features that support real connection.

3. Lead With Clarity
Move forward with a system designed to simplify your communication, engage your people, and support your mission.

Make Communication Clear.

Get the clarity your team needs to serve your church well.

Schedule A Demo
touchpointsoftware.com church management software, touchpoint software

Planning church events often involves countless details, from registrations to seating arrangements. Fortunately, specialized solutions like TouchPoint Ticketing simplify event management and significantly improve your guests’ experience. Matt and Andrew recently shared valuable insights in a webinar on how churches can effectively use ticketing software. Here’s a recap that highlights key points to ensure your next event runs smoothly.

Why Ticketing Solutions Matter for Church Events

Ticketing software provides many benefits, such as enhanced guest experiences, simplified administration, and efficient attendee tracking. This allows churches to manage events seamlessly, maintain accurate attendee information, and build deeper connections by integrating data directly into their church management system.

Understanding Ticketing Types

TouchPoint Ticketing supports various event needs:

Seamless Ticket Purchasing Experience

The ticket purchasing process with TouchPoint is quick and user-friendly. Attendees can easily choose tickets online, select specific seats if available, and complete their purchase effortlessly. Real-time ticketing updates ensure that double bookings are avoided, contributing to a stress-free event.

Personalized Assisted Booking

Some guests prefer direct interactions for ticket purchases, and TouchPoint’s assisted booking feature supports this need. Your staff can offer personalized service either face-to-face or via phone, ensuring guests feel valued and comfortable.

Customizable Tickets and Branding

Event branding is crucial for consistency and recognition. With TouchPoint, you can customize your tickets to feature church logos, event-specific graphics, and personal messages, reinforcing your church’s brand identity and providing a professional attendee experience.

Real-Life Practical Examples

Matt and Andrew showcased practical examples from churches, such as charity gift selection events and retreat accommodations. These illustrate the versatility and effectiveness of TouchPoint Ticketing, demonstrating its adaptability for a variety of church events.

Clear and Predictable Pricing

TouchPoint Ticketing stands out with a clear and affordable pricing structure—just $100 per event and $1 per ticket. Unlike other solutions, TouchPoint removes guesswork from your budgeting, allowing churches to anticipate costs upfront. This transparent, cost-effective model provides significant savings and budgetary peace of mind.

Easy and Flexible Venue Management

Setting up and managing event venues with TouchPoint is simple and intuitive. Whether arranging a sanctuary, dining space, or outdoor venue, TouchPoint’s tools simplify the setup process, allowing for quick adjustments as attendance demands change.

Ready to Transform Your Event Management?

TouchPoint Ticketing is more than software—it’s your strategic partner in managing successful church events. Streamline your processes, enhance guest experiences, and improve data management effortlessly.

Contact us today for a demo or more information on how specialized ticketing solutions can enhance your church events.

Want to Learn More?

If you missed this session or want to dive deeper, you can watch the full webinar replay below.

Resources: TouchPoint Software Documentation
Training Videos: TouchPoint Software Training Library
Need personalized support? Contact our Consulting Team at [email protected]

Join us monthly for our webinars!

The TouchPoint Mobile App is not a mobile version of your church website—it’s a personalized ministry tool designed to engage each user based on their role in the life of your church. While a website serves as a digital front door for new visitors, the Church Member Engagement Mobile App is built for people who are already connected: members, volunteers, and staff.

As part of your church’s broader engagement strategy, this mobile app enables each user to interact with content, registrations, communication, and group information based on how they participate in your ministry.

From personalized content delivery using Channels and Banners, to functionality that supports daily ministry and leadership—such as Media & Resources, Prayer Requests, Directories, and Attendance Tracking—the app adapts to each audience with intention.


Other Church Mobile App Reads: Transforming Your Ministry Engagement With A Powerful Church Mobile App
Resources: TouchPoint Software Documentation
Training Videos: TouchPoint Software Training Library
Need personalized support? Contact our Consulting Team at [email protected]

Join us monthly for our webinars!

FAQ About The Church Mobile App

1. How Does The Mobile App Fit Into Church Member Engagement Tools?

The TouchPoint Mobile App acts as a daily-use engagement tool by providing personalized experiences for members, lay leaders, and staff—empowering connection, communication, and participation.

2. What App Features Are Available To Churchgoers?

Churchgoers can use the app to register for events, give online, submit prayer requests, view group directories, and access personalized Channels—key parts of any church member engagement strategy.

3. What Can Lay Leaders Do Within The App?

Lay leaders can manage attendance, access rosters and media, and connect with their groups—tools that make leadership responsibilities more effective and organized.

4. How Do Staff Members Use The App Differently?

Staff access full records, assign tasks, log pastoral visits, and use internal communication tools to keep ministry workflows moving, making this an essential piece of engagement infrastructure.

5. How Can Churches Encourage App Adoption?

Equip staff and lay leaders through training, define post schedules, promote the app through announcements and signage, and create launch events to drive initial engagement.

6. Is Content Segmentation Available

Yes. Content is tailored based on user roles, demographics, and group affiliations. This makes the app one of the most targeted church member engagement tools available.

The Media section in your church mobile app offers more than just sermon replays. It provides a flexible, centralized space to share digital content and tools that support ongoing engagement with your church community.

This section can be configured to include not only video and audio content, but also external links, downloadable documents, and interactive forms. Many churches use this space to connect users to services, post procedure handbooks, or share event-specific resources.

For churches that stream their Sunday services, the Media section can also host livestream access, giving members a direct way to participate in worship remotely. This feature ensures that digital discipleship tools are not limited to one-time content but are available on demand.

This level of flexibility allows churches to maintain a curated, app-based content hub that meets the practical and spiritual needs of their community throughout the week.

Key Practices For Mobile Media:

The Media section supports your church’s mission by delivering valuable content directly into members’ hands—organized, accessible, and personalized to your ministry.


Looking For More Information On TouchPoint’s Customizable Mobile App?

Explore more best practices for managing your church’s Mobile App and effectively connecting to your congregation with TouchPoint:

Prayer is central to church life, and having a place where members can both request and respond to prayer is an essential way to cultivate spiritual support. With the Prayer Feed in the TouchPoint Mobile App, churches can encourage ongoing prayer engagement throughout the week—well beyond Sunday mornings.

When enabled, the Prayer Feed allows users to submit prayer requests directly within the app. Individuals may include their name or choose to remain anonymous, giving them the freedom to share what’s on their heart comfortably. Each submitted request appears in a shared feed where other churchgoers can view, pray, and indicate that they’ve prayed—all from their mobile devices.

Churches may also opt to include an approval process, reviewing prayer requests before they are made visible in the app. This gives administrators and pastors the ability to moderate content, provide additional pastoral care, and maintain the integrity of the platform.

This feature provides a simple yet impactful way for members to lift one another up in prayer, creating an active and visible expression of care within your church’s app environment.

Key Practices For Your Prayer Feed:

TouchPoint’s Prayer Feed offers an easy-to-use, intentional space to foster spiritual connection and support within your community.


Looking For More Information On TouchPoint’s Customizable Mobile App?

Explore more best practices for managing your church’s Mobile App and elevating engagement with TouchPoint:

Helping your congregation stay connected throughout the week is a key part of community-building. With Mobile App Directories in TouchPoint, churches can offer secure, convenient access to contact information and group connections—all within the church’s mobile app.

Directories allow churches to create custom lists for specific groups or church-wide connectedness. Many churches use directories for adult fellowship groups, women’s Bible studies, semester-long classes, mission trips, or a full church-wide picture directory.

A key component of directories in TouchPoint is privacy control. Churchgoers can control exactly what information is visible. They can choose to display full contact details within a small group, while opting to only show their name and photo church-wide. This approach gives members peace of mind and ensures that no more information than intended is ever shared.

Mobile Directories Key Practices:

TouchPoint Directories are a practical tool to strengthen ministry connections while maintaining full respect for privacy.


Looking For More Information On TouchPoint’s Customizable Mobile App?

Explore more best practices for managing your church’s Mobile App and enhancing security with TouchPoint:

Effective communication is essential to keeping ministries running smoothly and members engaged. With Channels in the TouchPoint Church Mobile App, your church can establish consistent, focused communication without relying on social media platforms or general-purpose tools.

Channels are customizable spaces within the app where church leaders can post content, updates, and reminders tailored to specific ministries or events. Whether it’s Kids Ministry, College Ministry, or Vacation Bible School, each area can have its own dedicated space—making it easier for churchgoers to stay connected with what matters to them.

Churches commonly set up one channel per ministry or group. These can be public—visible to all app users—or private, designed for select audiences like leadership teams or small groups.

To keep communication consistent, we recommend assigning a channel manager to each group. A simple rhythm like one post per week per channel ensures your app stays active and relevant without overburdening your team.

This feature is unique to TouchPoint. Unlike many church mobile apps that simply mirror a website, TouchPoint Channels offer a more personalized, interactive experience for the end user, allowing churches to meet members where they are and communicate in a more engaging, meaningful way.

Key Practices:

By using Channels effectively, your church can streamline communication, reduce reliance on social platforms, and foster stronger engagement across ministries.


Looking For More Information On TouchPoint’s Customizable Mobile App?

Explore more best practices for managing your church’s Mobile App and enhancing security with TouchPoint:

In the opening chapter of Numbers (1:18), God instructs Moses to count the people of Israel—by name, by family, and by tribe. While it may read like a simple census, this act was deeply spiritual. It was a demonstration of intentional stewardship, to know people by name. As emphasized in our recent TouchPoint webinar, Strengthening Check-In Strategies, this passage lays a powerful foundation for how churches can approach ministry data today—with care, purpose, and a heart for discipleship.

Our discussion focused on a crucial tool: the Church Check-In feature. When Check-In is used in other ways to strengthen connections and discipleship, it becomes a pathway to meaningful engagement, timely follow-up, and compassionate shepherding.

Throughout the webinar, Marketing’s Hayley & Matt walked us through not just the how, but the why behind using Check-In as a ministry tool. They shared stories, practical tips, and biblical insight that reframed Check-In as an act of hospitality and care, especially for new families and those on the margins of connection.

Church Check-In Strategies:

This session reminded us that data isn’t about numbers—it’s about people. When your systems reflect the values of your ministry, they become an extension of your pastoral care.

Whether you’re new to TouchPoint or looking to deepen your existing strategies, this webinar offers a thoughtful and ministry-aligned perspective on how technology can enhance your mission. We encourage you to watch the recording, share it with your team, and begin rethinking how Check-In can serve as a tool for connection and care.


Additional resources you may enjoy: Church Check-In: Essential Strategies for Security, Efficiency, and Growth 

Join us monthly for our webinars!

Creating a great Check-In experience for guests and families is key to a smooth and welcoming Sunday morning. TouchPoint’s Recommended Involvements feature, part of its intelligent Load Balancing tool, is designed to do just that—simplify classroom assignment while reducing stress for Check-In volunteers.

This TouchPointer highlights how churches can streamline operations by combining manned Check-In stations for guests with self Check-In kiosks for regulars. This setup helps get everyone to their classrooms quickly while still maintaining a friendly, helpful environment for new visitors.

The Recommended Involvements feature intelligently suggests classes based on one of two settings:

This ensures classroom sizes remain balanced and manageable while helping volunteers avoid guesswork.

What Recommended Involvements Support:

And remember—high-traffic guest areas are best handled by experienced volunteers. First-time volunteers are better placed in supporting roles where the pace is lighter and guidance is more structured.

Looking For More Information On Check-In?

To explore more best practices for managing Check-In and safety with TouchPoint, be sure to: