The latest update to our mobile app (version 2022.2.4) adds the ability for an individual to request an account deletion. This is a option that Apple now requires in order to publish an app in their app store.

This has been added to the Profile page under Settings and Preferences, where you will see the Request Account Deletion option.

When they select this option, they will see a popup asking “Are you sure? This will notify a member of the church staff that you’d like your account to be deleted.” where they can Cancel or Confirm the action.

Pressing the Confirm button will create a Task assigned to the New People Manager with the Account Deletion Requested keyword attached. It is the responsibility of the New People Manager to handle or assign this request.

Read more about what you should do with these tasks in our documentation.