- Optional Sign In: The default setting allows registrants to either sign in or provide new information.
- Hidden Sign In: Remove the sign in step entirely, showing only the registration form.
- Required Sign In: Restrict registrations to signed in users, with advanced filters for Member Status or Involvement Requirements.
These features ensure that every registration scenario is streamlined and tailored to your church’s unique needs. From first-time guests to long-time members, TouchPoint empowers you to manage events effortlessly.
Ready To Make The Most Of TouchPoint?
This tip is just one way to make your church software work smarter. Our consulting team can help you discover more ways to optimize systems, streamline processes, and boost community involvement. If you’d like to explore additional TouchPoint features to enhance your church’s digital experience, contact us at [email protected].
Ready to elevate your registration form experience? Watch the video to see this TouchPointer tip in action, and learn how to make registrations even easier with TouchPoint Church Management Software!
Watch more TouchPointer videos!
Unfortunately, this is the time of year when scammers try their hardest to create a challenging season, distracting us from the joy that Christmas brings. Many of these come in the form of email scams. The scammers may try to obtain access to the pastor’s accounts and impersonate him/her in communications with the congregation. Read the following blog (a repost) for information about ways to keep this from happening at your church.
Does your church have a policy/procedure for responding to account updates via email and/or phone?
It is vital to be proactive in training your church on how to identify and limit potential data breaches. We recommend that your policies on data safety be reviewed by your staff quarterly and communicated more broadly to your congregation at least twice a year as a helpful reminder.
You might be wondering, “How is this a scam?”
The first thing that is clear is that the person is emailing from a new email address. This email address might look legitimate. We’ve seen examples that follow this format – [email protected]. While it is possible that a scammer could be sending an email from a compromised account, it is not always the case. If it comes from a compromised account, it is often harder to prevent. If it is a brand-new email address, simply follow the recommendations below.
How does the email scams work?
Email scams may occur when a request is made to an unsuspecting staff member who updates a personal record of an email address. If an unsuspecting staff person updates the person’s record with the new email address, the scammer then resets the person’s password and logs into the church’s management software using the new email address. They then attempt to harvest any information about other church members and attendees (if possible). Because the user is logging in with legitimate credentials, there is often little we (your church management software) can do to prevent this. They then email fellow churchgoers and try to trick them into giving gift cards or donating to the church, where the link to the donation page is not a legitimate donation page.
You Might Be Wondering, “What Can You Do To Prevent This?”
There are a few things we recommend:
1. If a person is emailing from an email address that is not in the database, DO NOT ACCEPT any changes. You can reply by asking them to email from an email address that is already on their record or to contact the church office (then follow the recommendations below).
2. Have a clear policy and procedure that your staff follows for when and how they should update a person’s record in the database. While your church should come up with your own requirements, here are a few ideas to get you started:
- If a person reaches out via email, either have a standard template prepared saying that all record update requests must be made via phone and give them the contact information of who to call, or require that a phone call is made from the phone number on their record confirming the change.
- If a person calls the church office asking to update their record, the person fielding the call should verify other details on their record, like what small group they attend, their DOB, and/or family member names. You’ve likely had your bank do something like this to verify your identity when you’ve called them.
- Whatever you do, make sure all your staff and/or lay leaders who have access to update a person’s record are doing so with caution, knowing that there are people out there trying to scam churches.
3. Make sure that all users – both staff and lay leaders – have the appropriate access levels in TouchPoint. They should only have access to the information they need.
- Have you removed access from former staff, officers, and lay leaders?
- Is it necessary for lay leaders to be able to update information?
4. Educate your staff and congregants on the risks of email scams and other cyber threats. Here are a few key points that you can share with them:
- Nobody from the church staff will ever reach out via email or social media asking for donations via gift cards, money transfers, or any other means besides what you can find on our church website.
- If you see odd links in emails or social media leading to donation pages that don’t look legitimate, please report them to a church staff member immediately.
- Let them know that the best way to donate to your church is from a link directly on your church’s website.
5. Require all staff with admin or finance access to have two-factor authentication enabled on their account. This adds an extra layer of protection for these users to further safeguard your most sensitive data.
Last year, TouchPoint led a virtual keynote session at a conference for Executive Pastors on Human Firewalls. You can check it out here to learn additional helpful tips to prevent email scams and other cyber security attacks.
We are praying for protection over everyone this Christmas season.
Discover 10+ Hidden Gems of TouchPoint Software in Our Upcoming Webinar
Imagine unlocking tools in your software that could save hours of work, simplify complex processes, or even uncover completely new ways to collaborate. That’s exactly what we’ll be sharing in our upcoming webinar, TouchPoint Gems.
Join us on Thursday, November 21st, at 2pm CST to uncover 10+ unique features of TouchPoint software, some of which are rarely talked about and can make a huge impact.
This session is hosted by Cody Binder, our Head of Product, and Staci Patyrak, a key team member behind TouchPoint’s innovations. Together, they’ll take you on a tour of TouchPoint’s most creative and game-changing functionalities—ones that even experienced users may have overlooked.
Whether you’re a power user or just starting out, this webinar will help you think differently about how you use TouchPoint daily.
Our Speakers
Cody is responsible for TouchPoint’s Product Roadmap. He loves all American sports and plays on teams at his local YMCA. He lives in beautiful Colorado Springs, Colorado, with his wife and their three kids. He has served as a College Community Group Leader for the past 9 years at Woodmen Valley Chapel.
Staci is responsible for connecting the dots between TouchPoint’s Development, Product, and Support teams. She loves all types of music and if you pull up in the lane next to her, she is always singing along. She lives in Lavon, TX (in the DFW area) with her husband, their two daughters, and one grumpy dog. When she isn’t working, her spare time is spent perfecting both her Dance Mom and Soccer Mom skills.
Watch some of our past webinars!
Church events are the heartbeat of your ministry, connecting your congregation and building community. Yet, managing registrations and keeping everyone informed can be challenging. That’s why we’re excited to share how TouchPoint Software empowers you with customizable email confirmations that simplify communication and enhance engagement.
As one of our valued church partners, you already know the difference TouchPoint can make in managing your ministry. Now, let’s take your event communication to the next level!
Stay Connected with Flexible Communication Options
Our enhanced registration tools are designed to support your church’s unique needs. With TouchPoint Software, you can send uniquely personalized:
- Confirmation Emails: A reassuring touch for your registrants, providing all the details they need for your event.
- Notification Emails: A streamlined way to keep your ministry leaders and event organizers in the loop with critical updates.
Both options are fully customizable and mobile-responsive, ensuring your communication stays polished and on-brand.
Personalized Messaging for Every Situation
Your congregation is diverse, and so are their needs. That’s why our customizable templates allow you to:
- Share tailored instructions, links, or resources with your registrants.
- Provide concise updates for ministry leaders to prevent information overload.
- Loop in additional team members to ensure everyone stays on the same page.
This level of personalization reinforces your church’s commitment to care and organization.
Tools That Fit Your Ministry’s Flow
We understand that everyone operates differently. That’s why we’ve added the flexibility to disable notification emails if they aren’t needed for your specific event. This helps reduce inbox clutter while keeping essential communication flowing smoothly.
Designed with Your Ministry in Mind
These updates aren’t just about features—they’re about strengthening your relationship with your event attendees. Thoughtful, branded communication reassures registrants, strengthens trust, and showcases your church’s commitment to excellence.
At TouchPoint, we streamline the communication process so you can focus on what matters most: ministry, not logistics.
Discover how these tools can deepen connections within your congregation and support your leadership. Explore the latest updates to your church management software today!
Ready To Make The Most Of TouchPoint?
This tip is just one way to make your church software work smarter. Our consulting team can help you discover more ways to optimize systems, streamline processes, and boost community involvement. If you’d like to explore additional TouchPoint features to enhance your church’s digital experience, contact us at [email protected].
Ready to elevate your registration form experience? Watch the video to see this TouchPointer tip in action, and learn how to make registrations even easier with TouchPoint Church Management Software!
Watch more TouchPointer videos!
Apple Pay & Google Pay For TouchPoint Giving Are Almost Here!
At TouchPoint Software, we’re always exploring ways to make giving easier and faster, while continuing to ensure a secure experience for both donors and churches. That’s why we’re thrilled to announce that TouchPoint Giving will soon be able to support Apple Pay and Google Pay for one-time gifts!
Here’s why this matters:
- Ease of Use: No more manually entering card details or billing info—donors can give with just a tap or Face ID.
- Enhanced Security: Apple Pay and Google Pay use advanced tokenization to keep sensitive data safe, boosting donor confidence.
- Cross-Device Compatibility: From phones to laptops, these features work seamlessly across devices.
- Faster Donations: The quicker the process, the higher the chances of completing a gift, benefiting both donors and churches.
We know how vital it is to provide a seamless, secure giving experience, and this feature update ensures that everyone—on the go or at home—can give with ease.
Stay tuned for our official release announcement.
Ready to bring the future of giving to your church? Request a free demo to learn more about how we’re enhancing the donor experience!
If you are familiar with TouchPoint registrations, you’re probably well-versed in setting limits on questions. This is a great way to ensure that registrants don’t sign up for more of any particular option than you have available. This question type is perfect for inventory control!
A less-commonly used question type, the Menu, allows you to set limits more granularly — per registrant. This allows you to ensure that everyone who wants to purchase or participate in said option is able to. It’s a great way for sharing the love!
Check out this TouchPointer to learn more about using the Menu question type with limits.
Ready To Make The Most Of TouchPoint?
This tip is just one way to make your church software work smarter for you. Our consulting team can help you discover more ways to optimize systems, streamline processes, and boost community involvement. If you’d like to explore additional TouchPoint features to enhance your church’s digital experience, reach out to us at [email protected].
Ready to share the love with your next registration form? Watch the video to see this TouchPointer tip in action, and learn how to make registrations even easier with TouchPoint!
Watch more TouchPointer videos!
If you missed our recent webinar: “Leadership Skills For Every Church Role”, you can now catch the full recording! Lyle Wells, President of Integrus Leadership, shared impactful insights from his 20+ years in leadership, pastoral ministry, and coaching. This session was designed for anyone involved in ministry—church staff, lay leaders, and volunteers alike.
During the webinar, Lyle addressed essential topics like leading effectively from your current role, navigating leadership transitions, and empowering women in ministry. His practical advice and real-world examples offer valuable takeaways you can apply in your church right away.
Whether you’re looking to strengthen your leadership, support your team, or simply gain fresh ideas for ministry, this webinar recording is an invaluable resource. Discover how to maximize your Kingdom impact!
Free Integrus360 Profile
XPs Joining Summit 2025
Calling all Executive Pastors! Unlock new insights on your leadership journey with a free Integrus360 Profile and a 45-minute coaching call! The Integrus360 Profile is a powerful tool to spark meaningful conversations, align behaviors with your goals, and accelerate your growth. This assessment honors the complexity of each leader and focuses on understanding and removing any behaviors that may hold you back. This is a unique tool that is licensed to Integrus and one other company in the world. It has served teams at Fortune 100 Companies, Chick-fil-A, Southwest Airlines, dozens of the fastest-growing churches in America, and hundreds of nonprofits. To get started, click here!
Lyle Wells
President, Integrus Leadership
@integrusleadership
Hear more from Lyle on leadership in our blog:
“How Effective Communication Supercharges Your Tech Tools for Better Results.“
Churches rely on activities and gatherings to build connections and encourage participation. Managing Involvement registrations can become complex, especially when it comes to offering flexible fee structures for groups like volunteers, youth, or other community members. In this TouchPointer tip, we’ll show how to quickly set up customized Involvement discounts for selected groups, making it easier for those creating and managing registrations.
In the video, we walk through the process of using the Involvement Discount feature on registration forms. Here’s an example: Your church is organizing a community gathering with a standard $30 fee, but you’d like to offer a lower rate for active volunteers or certain groups within your community. By setting a “negative amount” discount for those eligible, they’ll automatically see the adjusted rate when they log in and register—no Discount Codes or extra admin needed.
How Involvement Discounts Benefit Your Church
Flexible Involvement fees can help make church activities more accessible for everyone. With Involvement Discounts, you’re supporting broader attendance and participation, making it easier for people in varied roles and with different levels of engagement to join in.
Benefits of Adding Involvement Discounts:
- Time-Saving for Church Staff: Automated discounts eliminate the need for staff to manually adjust fees or apply Discount Codes, freeing up valuable time for other responsibilities.
- Increased Inclusivity: Welcoming a wider range of participants by reducing fees helps ensure that no one feels left out due to cost, fostering a more inclusive church environment.
Ready to Make the Most of TouchPoint?
This tip is just one way to make your church software work smarter for you. Our consulting team can help you discover more ways to optimize systems, streamline processes, and boost community Involvement. If you’d like to explore additional TouchPoint features to enhance your church’s digital experience, reach out to us at [email protected].
Ready to simplify your next Involvement? Watch the video to see this TouchPointers tip in action, and learn how to make Involvement registrations even easier with TouchPoint!
Watch more TouchPointer videos!
We’re just one week away from an exciting, ministry-focused leadership webinar happening on October 31st at 2 PM CST, hosted by TouchPoint Software and featuring Lyle Wells, president of Integrus Leadership. This leadership webinar is tailored for church staff, lay leaders, and anyone involved in ministry who wants to grow their leadership skills. Don’t miss this chance to gain practical, ministry-centered insights to support the communities we serve. Register today and secure your spot!
📅 Date: October 31, 2024
🕑 Time: 2 PM CST
🎙 Host: Morgan Mudge, Vice President of TouchPoint Software
🎙 Guest: Lyle Wells, President of Integrus Leadership
Lyle Wells is a renowned leadership coach, speaker, and author who brings decades of experience in both ministry and leadership development. He currently serves as the President of Integrus Leadership, where he helps leaders in churches, education, corporations, and nonprofit organizations build strong, mission-driven teams. Lyle’s background includes roles as a senior pastor, church planter, and an executive pastor at one of the largest churches in the nation. His expertise in leadership coaching, team development, and organizational alignment has made him a trusted advisor to high-impact leaders across the country.
Learn more about from Lyle on leadership from our blog:
“How Effective Communication Supercharges Your Tech Tools for Better Results.“
We’re still energized from the amazing time we had at Summit in September, and we’re excited to continue building on that momentum with our Year-End Giving Roundtable on October 22 at 2 PM CST, hosted by Andrew Triplett, Head of Consulting. This is your opportunity to connect with fellow partner churches and share how you’re preparing for year-end giving statements. Together, we’ll explore practical ways to streamline the process and set ourselves up for success.
This event is designed to bring partner churches together, fostering community and collaboration. Whether you’re looking to refine your existing system or curious about how other churches organize their year-end reporting, this roundtable is the perfect place to exchange ideas and pick up actionable insights.
Let’s Finish the Year Strong Together!
This roundtable is your chance to connect, collaborate, and ensure your year-end giving statements are organized and stress-free. Register today and join us on October 22 at 2 PM CST to continue building on the community spirit and insights we’ve shared.
At TouchPoint, we believe in equipping the called. That’s why we’re excited to team up with Lyle Wells of Integrus Leadership and Morgan Mudge, Vice President of TouchPoint, for our upcoming webinar designed to equip pastors, church leaders, staff members, volunteers, and lay leaders with essential leadership skills.
📅 Date: October 31, 2024
🕑 Time: 2 PM CST
🎙 Host: Morgan Mudge, Vice President of TouchPoint Software
🎙 Guest: Lyle Wells, President of Integrus Leadership
Lyle Wells is a renowned leadership coach, speaker, and author who brings decades of experience in both ministry and leadership development. He currently serves as the President of Integrus Leadership, where he helps leaders in churches, education, corporations, and nonprofit organizations build strong, mission-driven teams. Lyle’s background includes roles as a senior pastor, church planter, and an executive pastor at one of the largest churches in the nation. His expertise in leadership coaching, team development, and organizational alignment has made him a trusted advisor to high-impact leaders across the country.
In this webinar, Lyle will share practical tools and leadership strategies that can be applied by anyone serving in the church, whether you’re a pastor, staff member, or lay leader. He has a unique ability to deliver transformational insights with humor and heart, helping leaders navigate complex challenges and create thriving ministry teams.
This event is the perfect opportunity to invite your pastors, church leaders, staff, and lay leaders to join you in learning how to build a stronger, more effective ministry team. Register today and make a lasting investment in the future of your church community.
Learn more about from Lyle on leadership from our blog: “How Effective Communication Supercharges Your Tech Tools for Better Results.“
We are excited to announce that Process Builder is now officially live and ready for use by all our partner churches! After a successful beta phase, Process Builder is now available to streamline and optimize your church’s management processes.
Here’s what you can now do with the live version of Process Builder:
- Add People Automatically or Manually: You can now automatically add individuals to a process based on specific search criteria or add them manually, ensuring every person is tracked through your ministry efforts.
- Full Progress Tracking: Gain complete visibility into where each individual is in the process. You’ll always know who needs attention and what steps need to be completed next.
- Identify Bottlenecks Early: With a clear view of every step, you’ll easily identify where delays might occur and make necessary adjustments to keep everything moving.
- Deadlines for Accountability: Assign deadlines to tasks and steps, ensuring that everything stays on schedule and tasks are completed in a timely manner.
- Automation for Emails, SMS, and Tasks: Automate the sending of emails and SMS messages as well as task delegation, reducing administrative workload and ensuring consistent communication.
- Task Delegation Made Simple: Easily assign and track tasks within the process, ensuring that everyone knows their responsibilities and timelines.
- Communication Integration: Process Builder allows for seamless communication by integrating email and SMS messaging into your processes. Keep your team and congregants informed at every step.
- Comprehensive Notes: Track every interaction with notes that stay attached to each step in the process for future reference.
- Manage Roles and Involvement: Easily update involvement groups and change roles throughout the process as needed, ensuring that everyone is in the right place at the right time.
Learning Tools
To help you maximize the use of Process Builder, we have developed a comprehensive set of tutorials and resources. Visit our video learning library for detailed walkthroughs, tips, and guides to help you get started quickly. Visit our documentation library for more details on the many uses of Process Builder.
Next Steps
Process Builder is live and ready for you to use today! Log in to your TouchPoint database to leverage this powerful tool for your ministry. Whether you’re managing follow-ups, volunteer involvement, or event organization, Process Builder will enhance your workflows and help you achieve your goals with greater efficiency.
Our consulting team is here to assist if you have any questions or need help getting started. We’re excited to see how Process Builder will empower your ministry to grow and thrive.
Thank you for being a valued part of the TouchPoint family as we continue to innovate and support God’s Kingdom!