Church Software Services & Support
That Comes With Every TouchPoint Partnership
Helping Your Ministry Succeed Is Why We Do What We Do
What You Can Expect
Personalized Onboarding
Our Onboarding team walks with you through more than the technical setup of a new database—they help your team navigate the human side of change. Every onboarding specialist is a former church staff member or class leader who understands the emotional and operational realities of transitioning systems. From setting expectations to building confidence and momentum, our goal is a rollout that supports your people as well as your processes.
For additional perspective on what churches experience during a ChMS transition, our President, Ross Miller, shares practical insight on “The Emotional Journey Of Changing Church Management Systems” and how church leaders can guide their teams through it well.
Church Software Services Training
TouchPoint’s Training curriculum ensures your team is able to maximize their ministry using the tools available in TouchPoint. We are proud to offer a robust training library for each person who will be using TouchPoint to train independently or as a group. Each video module is available on demand and supported with help articles so you may train at your own pace.
Strategic Consulting
In addition to Training, TouchPoint is proud to offer Consulting Services to further power your mission and vision. We walk alongside you to identify any potential opportunities for improvement in system knowledge and then help your staff and lay leaders confidently take their TouchPoint knowledge and practices to the next level. We are happy to meet with you via teleconference or at your church.
How do I know which is best for my team?
If you have not yet been educated about a particular feature, Training is the best place to start. If your church has been using TouchPoint’s church software services but you feel you aren’t optimizing the system or want to strengthen your use in a particular ministry area, consulting is for you.
If you are a new church, we recommend purchasing a block of both training and consulting. Training will be a great way to introduce your staff to the features. Following the training up with Consulting will help connect the dots, empowering your staff to use the features in the best way to maximize their ministry.
Custom Development
Your TouchPoint church database software will be ready to use right out of the box. You can easily customize it so that your brand is represented on the login screen, dashboard, giving pages, Check-In screen, labels, emails, etc. If you would like to further enhance your TouchPoint database, connect with us! We have a team of in-house developers and a community of partner developers who can brainstorm to bring your dream a reality.
Thorough Documentation
With several hundred detailed help articles to support our features, you’ll likely to find an answer to just about any question right inside of the documentation. Our team has spent countless hours ensuring there are step-by-step guides, definitions, screenshots, and videos to aide in your education journey of TouchPoint’s premiere church software services.
Engage More, Spend Less: TouchPoint’s Engagement Score & Integrated Platform Drives Deeper Connections With Cost Efficiency
We have a price per active record model; this means we move with you as you grow. Learn more about our church management software pricing what’s included in your annual subscription.
