01Automatic
Automated Weekly Scoring
Every Monday morning, TouchPoint recalculates each person’s engagement score, so your team starts the week with current numbers and no spreadsheets.
Church Engagement Insights
That Reveal Ministry Gaps
and Growth
Embrace a New Era of Data-Driven Church Management with TouchPoint’s Exclusive Engagement Monitoring. Automated weekly scores, 12-week trends on every person’s record, and AI-powered answers show your team who’s thriving, who’s drifting, and who needs a call this week.
Overview
Real-Time Engagement
Scorecard
Engagement monitoring reaches across all parts of the TouchPoint system: attendance, giving, volunteer activity, event participation — even email activity. Points are added up weekly based on different things like if someone attends small group, serves frequently, participates in a mission trip, reads an email, etc.
This score helps show how active each person is in church life. Your team gets to decide which activities are essential and how many points they’re worth, making it a unique scorecard for your community.
With TouchPoint’s Engagement Score, your team will be able to track and address changes in churchgoer activity, creating avenues for increased participation and deeper connection to Christ.
Key Features
Church Engagement Insights Built For How Your Church Measures Discipleship
Engagement scoring that runs itself, adapts to your church, and stays private to the staff who need it.
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02Custom
Your Church Defines Engagement
Choose what counts, from attendance and giving to serving and small groups, and set how many points each is worth.
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03Per Person
Trends On Every Record
Each person’s record shows up to 12 weeks of engagement, with a badge that tells you at a glance whether it rose or fell this week.
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04Search
Find Who Has Changed
Search for people whose engagement has shifted, then turn that list into follow-up before anyone slips through the cracks.
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05Reports
Church-Wide Engagement Report
See engagement across your whole congregation in one report, so leaders can spot patterns across the church, not just one person at a time.
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06Privacy
Private By Design
Only staff you grant access can view engagement data, and you choose whether to show the number or just the trend.
Because attendance, giving, serving, and groups all live in TouchPoint, every score comes from one connected record, not a stack of disconnected tools.
What To Watch For
Be There When It Matters Most
A drop in engagement is about more than just data. It’s a new baby, a lost job, an illness, or a quiet season of pulling away. TouchPoint shows these changes on each person’s record, in searches, and in reports, so your team sees them early. Assign a quick follow-up through Tasks & Notes, or let Process Builder automate the whole flow, from the task and the note to the next step, so a real person always reaches out to check in and ask how to pray.
AI + Engagement Insights
Ask Your Engagement Data A Question, Get A Clear Answer
With TouchPoint’s MCP server, approved staff can ask the AI assistant they already use about engagement in plain language. See who is drifting, what changed, and who should reach out, in seconds instead of building a report.
- Turn an answer into action by creating follow-up tasks right from the conversation
- Every answer stays within the permissions your staff already hold
- Contact details stay redacted unless a role allows them
Who in our small groups has dropped in engagement this month? Have their group leaders reach out.
4 group members dropped sharply in engagement over the last 6 weeks. Here's what changed and the leader closest to each person:
CCity Church
Sample data
PersonEngagementWhat changedReach out
Marcus BellTuesday Men's Group
48 → 19
Missed the last 4 group nights
David R.
Dana OrtizYoung Families
52 → 24
Stopped serving on Guest Team
Sarah K.
Priya ShahWomen's Bible Study
41 → 17
No group or service attendance since Oct 4
Megan T.
Tom WhitakerMen's Breakfast
37 → 18
Left 2 groups in September
Chris M.
Follow-up task created for each leader
Within your TouchPoint permissions
Ask anything about your church…
The Young Adult Men Ministry Audit
Download this free resource to help your team identify how many young men are in your system, how recently they have been added, how they are engaging in small groups, and where your church may have opportunities to strengthen follow-up, discipleship, and ministry pathways.
Church Engagement Insights
Request A Free Demo
Discover How TouchPoint’s Church Engagement Insights Can Transform Your Ministry Today.
Frequently Asked Questions
Church Engagement Software FAQs
Every Monday morning, TouchPoint adds up points from the engagement measures your church defines, such as active attender or recent giver. Your team decides which measures count and how many points each one is worth, so the score reflects what engagement means at your church, not a generic formula.
Churches can include attendance, giving, serving, small group involvement, event participation, and email activity. Because these all live in TouchPoint, the score draws from one connected record rather than separate systems.
Only staff your church grants engagement access to can view engagement data. Your church can also choose whether to show the numeric score or only the trend, so engagement is used for care, not comparison.
Each person’s record shows up to 12 weeks of engagement as a graph, with a badge showing whether their engagement rose or fell from the week before. Staff can also search for people whose engagement has changed and pull an engagement report across the church.
Treat it as a reason for a conversation, not a conclusion. A drop can signal a new baby, a job change, an illness, or a season of drifting. Staff can find those changes in a search and assign follow-up through Tasks & Notes or Process Builder, so someone reaches out personally and asks how to pray for them.