Blog

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Webinar I October New Features

This month's New Features webinar will kick off on Thursday, October 29 at 2 PM central. As always, we'll be covering new feature releases, updates, and tips that make your TouchPoint experience easier and more efficient.  Sign up…
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October Monthly Newsletter

Have you heard of the TouchPoint Minute? If not, consider yourself officially looped in by the end of this post! Every month, we send out a roll-up of new product features and announcements about TouchPoint, plus best practice resources…
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Mobile Technology Trends 2020 & What They Mean for the Church

Mobile technology has evolved quickly to enhance our everyday experiences. It’s changed the way we interact with companies and organizations, and churches are no exception. People use mobile apps to manage nearly every aspect of their…
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That Church Conference Slides

Hi there! If you attended Chris Dolan and Leah Davenport's session "Tips for Creating Effective Calls to Action" and were hoping to download the slides -- you're in luck! Click below to download the slides. If you're interested…
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TouchPoint Summit Registration Closes TONIGHT - Monday, 9/14

If you haven't grabbed your spot for TouchPoint Virtual Summit yet, today's the last day to register. Learn about Summit, see the session descriptions, speakers, and more here. Register Here
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August Updates

TouchPoint Virtual Summit | September 17, 2020 You’re going to jump with joy (okay… maybe that’s just us) when you check out the session topics our team has assembled for TouchPoint Virtual Summit. Register for Summit New…
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TouchPoint Virtual Summit | September 17, 2020

After taking some time to recalibrate, we’re now thrilled to welcome you to register for TouchPoint Virtual Summit. What's TouchPoint Summit?  Summit is a dedicated time when TouchPoint users gather to learn tips and tricks…
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Webinar | Giving Platform Show-and-Tell + New Features

Join us at 1 PM ET / 2 PM CT / 12 PM PT on Thursday, July 30 to get a preview of the beautiful new Giving UI. We're extremely proud to share this update with you, so be sure to register below. We'll also cover other new features released…
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TouchPoint Monthly Newsletter- July

Have you heard of the TouchPoint Minute? If not, consider yourself officially looped in by the end of this post! Every month, we send out a roll-up of new product features and announcements about TouchPoint, plus best practice resources…
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Update: TouchPoint Summit 2020

TouchPoint Summit 2020 is going virtual!  Mark your calendar for Thursday, September 17. Based on your feedback, this year's Summit will be condensed into a half-day on Thursday morning.  Summit in Memphis will convene in September…
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ON DEMAND WEBINAR | Two-way SMS: Ideas and Best Practices

In this webinar, we’ll look at some of the fun and creative uses churches have found for the new two-way texting. We’ll talk about ways to roll this out to your church members, manage your lists, and other best practices. Come with your…
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TouchPoint Monthly Newsletter- June

Have you heard of the TouchPoint Minute? If not, consider yourself officially looped in by the end of this post! Every month, we send out a roll-up of new product features and announcements about TouchPoint, plus best practice resources like…
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WEBINAR | Deeplinking: Driving App Adoption and Much More

Date/Time: Thursday, July 9, 2020 @ 2:00pm CDT   In this webinar, we’ll look at a new and extremely powerful feature called Deeplinking. This tool is great for driving adoption to your mobile app and making giving, registrations,…
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WEBINAR | Two-way SMS: Ideas and Best Practices

Date/Time: Thursday, June 25, 2020 @ 2:00pm CDT In this webinar, we’ll look at some of the fun and creative uses churches have found for the new two-way texting. We’ll talk about ways to roll this out to your church members, manage…
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Webinar: The New Offering Plate: Why Mobile Giving Is the Future of Generosity

One of the realities uncovered by the COVID-19 pandemic is how many churches rely on in-person giving to hit their budgets. The way congregants give has to change in order for churches to continue to meet their goals and deliver on their mission.…
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On Demand Webinar: Mobile Giving in 2020

One of the realities uncovered by the COVID-19 pandemic is how many churches rely on in-person giving to hit their budgets. The way congregants give has to change in order for churches to continue to meet their goals and deliver on their mission.…
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TouchPoint Reopening Strategies

In our last blog post, we highlighted general ideas and perspectives to reopening our churches in a safe and efficient manner. This week, we’ll dive deeper into specific features you need to know about before allowing your congregation to…
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TouchPoint Monthly Newsletter + May New Features Roll-Up

Have you heard of the TouchPoint Minute? If not, consider yourself officially looped in by the end of this post! Every month, we send out a roll-up of new product features and announcements about TouchPoint, plus best practice resources…
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Let Us Go to the House of the Lord | A Guide to Resuming Church Services in the COVID-19 Era

“I wish it need not have happened in my time,” said Frodo.“So do I,” said Gandalf, “and so do all who live to see such times. But that is not for them to decide. All we have to decide is what to do with the time that is given us.”-J.R.R.…
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TouchPoint Monthly Newsletter + April New Features Roll-Up

Have you heard of the TouchPoint Minute? If not, consider yourself officially looped in by the end of this post! Every last Wednesday of the month, we send out a monthly roll-up of new product features and announcements about TouchPoint…

Why Churches Need to Segment Databases

This post was originally published by Church Tech Today. Historically, church databases have been systems that require a lot of manual upkeep. In addition to making sure contact records are up-to-date, they also had to keep track of which…
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Ebook: Church Emails 101

As a church staffer, you want to ensure that emails sent to your congregants are opened and read because they contain important information about the life of your church. But church members are bombarded with messages every day, and too…
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Webinar: Email Best Practices 101

Tired of sending "spray and pray" emails that few people in your church open or click on? We want to equip you with best practices for leveraging your church management system to send emails that get opened and acted upon by your congregants.Whether…
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Webinar Replay: February New Features

In this webinar, Chris Dolan, VP of Product & Strategy, and Hayley Whitworth, Director of Training, walked through new features and improvements within TouchPoint. Features covered included: eSPACE Integration  Remote Deposit Capture  Auto…
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Webinar: January New Features

In this webinar, Chris Dolan, VP of Product & Strategy, and Hayley Whitworth, Director of Training, walked through new features and improvements within TouchPoint. Features covered included: Giving enhancements Changes to the…
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Automated Ministry Processes: How Technology Can Guide Your Church to Greater Engagement

As ministries expand and become more complex comes the higher likelihood that people will slip through the back door of the church unnoticed. Automation has made it possible to create pathways and processes that trigger your staff and lay leaders…
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Why Flexibility Is Essential in a Church Management System

Nothing stays the same forever. Everything grows and changes. You see this in nature, with trees that are continually sprouting and losing leaves. You see this in children, who seem to grow six inches sometimes overnight. You probably see this…
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Critical Questions to Ask When Considering New Church Software

Today’s best church management systems aren’t just tools for helping your church operate more efficiently when it comes to tracking financial transactions and member information. They also offer a number of different options to help you…
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3 Key Data Points a Church Management Solution Should Be Able to Track Right “Out of the Box”

One of the most important capabilities of your church management software is the ability to collect member information and sync it with your database. Ideally you want a system that is flexible and customizable to meet your needs—both today…
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Webinar: Next Gen Digital Giving

In this webinar, we partnered with Pushpay to unpack the top digital giving strategies and tools you need to know about in 2020 and beyond.

On Demand Webinar ǀ NEW Giving Platform Show & Tell + Monthly New Features

We have extended our monthly new features webinar to show off the new giving platform in addition to reviewing other new items that we’ve recently released. Watch the on-demand webinar to see more!   .embed-container { position:…

On Demand Webinar ǀ Deeplinking: Driving App Adoption and Much More

Does your church have a mobile app or are they exploring the idea of getting one? If so, there's a key functionality that you need to know about. It's called deeplinking, and it's one of the most potent tools in your church's communications…
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ON DEMAND WEBINAR | Two-way SMS: Ideas and Best Practices

In this webinar, we’ll look at some of the fun and creative uses churches have found for the new two-way texting. We’ll talk about ways to roll this out to your church members, manage your lists, and other best practices. Come with your…
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WEBINAR | Deeplinking: Driving App Adoption and Much More

Date/Time: Thursday, July 9, 2020 @ 2:00pm CDT   In this webinar, we’ll look at a new and extremely powerful feature called Deeplinking. This tool is great for driving adoption to your mobile app and making giving, registrations,…
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WEBINAR | Two-way SMS: Ideas and Best Practices

Date/Time: Thursday, June 25, 2020 @ 2:00pm CDT In this webinar, we’ll look at some of the fun and creative uses churches have found for the new two-way texting. We’ll talk about ways to roll this out to your church members, manage…
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Webinar: The New Offering Plate: Why Mobile Giving Is the Future of Generosity

One of the realities uncovered by the COVID-19 pandemic is how many churches rely on in-person giving to hit their budgets. The way congregants give has to change in order for churches to continue to meet their goals and deliver on their mission.…
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May 2020 New Features Webinar Recording + Widget Competition

Check out what's new and improved in TouchPoint for the month of May 2020.  Reminder about our two widget competitions!   Competition Number 1: Best Widget Idea Send us your idea for a new TouchPoint widget.…
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April 2020 New Features Webinar Recording + Widget Competition Announcement

Check out what's new and improved in TouchPoint for the month of April 2020.  During the webinar, we announced two competitions! Competition Number 1: Best Widget Idea Send us your idea for a new TouchPoint widget. The…
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March 2020 New Features Webinar Recording

Check out what's new and improved in TouchPoint for the month of March 2020.
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New Features Webinar | Thursday, 3/26 @ 2 PM central

This webinar took place on Thursday, March 26 at 2 PM Central / 3 PM Eastern / 12 PM Pacific. As always we are here to support you. Please don't hesitate to reach out with questions related to TouchPoint, or how to best serve your church…
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Webinar: Email Best Practices 101

Tired of sending "spray and pray" emails that few people in your church open or click on? We want to equip you with best practices for leveraging your church management system to send emails that get opened and acted upon by your congregants.Whether…
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Webinar Replay: February New Features

In this webinar, Chris Dolan, VP of Product & Strategy, and Hayley Whitworth, Director of Training, walked through new features and improvements within TouchPoint. Features covered included: eSPACE Integration  Remote Deposit Capture  Auto…
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Webinar: January New Features

In this webinar, Chris Dolan, VP of Product & Strategy, and Hayley Whitworth, Director of Training, walked through new features and improvements within TouchPoint. Features covered included: Giving enhancements Changes to the…
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Webinar Replay: Fireside Chat & New Features Preview

In this webinar, TouchPoint President Ross Miller interviewed Chris Dolan about his thoughts upon joining the team as the Vice President of Product & Strategy. We also heard from Training Director Hayley Whitworth on what new features you…
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Webinar: Next Gen Digital Giving

In this webinar, we partnered with Pushpay to unpack the top digital giving strategies and tools you need to know about in 2020 and beyond.
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Custom Access Roles

Now available in an easy graphical user interface! With Custom Access Roles you can fine-tune what is seen by users with a particular role. You may find this especially beneficial in customizing the access for your lay leaders with…

Webinar: 5 Processes to Define Before Switching Your ChMS

Discipleship depends on key people being in the right place, at the right time. Technology is a great way to trigger those critical connection points -- if you have the right system. If you don't, you could be missing opportunities to engage…

On-Demand Webinar: Every Dollar Matters

Online giving makes it easier than ever for members to fund your mission. But it can come with some hidden (and high) costs: Transaction fees. How can you empower your members to give online without sacrificing thousands of dollars to…

Mobile Giving Made Easy: Equip Your Church for the Wallet-Less Generation

Our culture has shifted toward mobile giving in a big way. Times may have changed, but people still want to be generous. Want to encourage your members to give more? Make it as easy and convenient as possible for them. In this webinar, we…

Beat the Summer Slump: Digital Tools that Drive Church Engagement

VBS. Giving slowdowns as members go on vacations. Mission trip fundraising. Prepping for Promotion Sunday. The summer is a unique season for the church with specific challenges and opportunities. The good news is, church management technology…

5 Things Every Executive Pastor Needs in a Church Management System

Executive Pastors play a vital role in today's churches. They connect leaders' vision to everyday operations. They find strategies to keep everyone in the church engaged and on mission. That's a lot of responsibility. As an executive pastor,…

Webinar: 2018 Mobile Trends & How They Are Changing Church Management

2017 marked 10 years since the release of the first iPhone, and life looks vastly different today than it did a decade ago. Mobile technology continues to evolve how the church communicates and carries out discipleship, and recent trends show…

Webinar: 2018 Mobile Trends & How They Are Changing Church Management

2017 marked 10 years since the release of the first iPhone, and life looks vastly different today than it did a decade ago. Mobile technology continues to evolve how the church communicates and carries out discipleship, and recent trends show…

Webinar: 10 Questions to Ask Before You Switch to a New ChMS

Choosing a new church management system can often feel like a thankless chore. Is it worth the effort of switching from your current solution — even if what you have isn’t sustainable? You shouldn’t have to feel stuck.  In "What to…

Webinar: Using Feedback to Make Smarter Ministry Decisions

The new year is a great time for looking back at what worked and what didn’t in the past year. But if you’re like most church leaders, you may be looking for a more manageable way to collect feedback from your congregation, in order…

Webinar: Roundtable with Redeemer Presbyterian NYC

You want to use data analysis to help you make informed decisions about your church. Church leaders today have the opportunity to apply God-given wisdom to a wealth of new knowledge about what individuals value, how they behave, and what drives…

On-Demand Webinar: Mapping the Mobile Future of Your Ministry

If you don't have a church engagement app for your ministry, you could be missing out on some big discipleship opportunities. In this webinar, we'll give you a special sneak peek of TouchPoint's new mobile experience.  Along the way, you'll…

Webinar: Next-Level Missions

Technology has made it easier than ever to deploy and deepen the impact of your mission trips. We want to show you how to use these new tools to support your missions efforts. WEBINAR: Next-Level Missions: The Ultimate Guide to Mission Trips In…

Webinar: 4 Ways Technology Can Enhance Discipleship in the Digital Age

In this webinar, we show you how technology can help you create an environment of intentional discipleship in today's chaotic world. TouchPoint Software’s Derek Hazelet and Bellevue Baptist Church’s Karen Worrell unpack: Ways to encourage…

Client Spotlight: Englewood Baptist Church

As a church leader, you should care deeply about stewarding your church’s resources well. Technology is one of those resources, and an important one that helps your church grow. Englewood Baptist Church in Jackson, Tennessee found themselves…

Client Spotlight: Bellevue Baptist Church

You’re a church leader who wants to serve your community to the best of your ability. That requires you to spend less time behind a desk, and more hours with the people you are discipling. Thing is, it's difficult to get out of the…
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#RockportStrong

Hurricane Harvey brought the fury of a Category 4 storm to the Texas coast, slamming the cities of Corpus Christie, Rockport, and Port Aransas, among others. Harvey has also dumped feet of rain in Houston and surrounding southeast Texas and…

Client Spotlight: Redeemer NYC

In the video above, Redeemer's Director of Information Services, Chris Dolan, explains how TouchPoint has helped his church gain new ministry insights. With four locations, nine services, and about 200 staff members, Redeemer needed…
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Ebook: Church Emails 101

As a church staffer, you want to ensure that emails sent to your congregants are opened and read because they contain important information about the life of your church. But church members are bombarded with messages every day, and too…
automated ministry ebook mockup
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Automated Ministry Processes: How Technology Can Guide Your Church to Greater Engagement

As ministries expand and become more complex comes the higher likelihood that people will slip through the back door of the church unnoticed. Automation has made it possible to create pathways and processes that trigger your staff and lay leaders…
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5 Hidden Costs of (the Wrong) Church Management Software

Let's be real: technology is expensive. While church management systems (ChMS) are incredibly beneficial in many ways, they also require a significant financial investment.Many church leaders are asking... Are we investing precious ministry…
5 Things XPs need in a ChMS ebook
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Ebook: 5 Things Executive Pastors Need in a Church Management System

Executive pastors have a tough but important job. They connect leaders’ vision to everyday operations. They also find strategies to keep everyone in the church engaged and on mission. That’s a lot of responsibility. How can you be…
Break Up ChMS Resource
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Ebook: 5 Signs It's Time to Break Up With Your ChMS

We'll be blunt.The idea of switching to a new church management system can be a huge pain.But consider how many people your church could be leaving unseen, unloved, and un-discipled. Software that doesn't alert you to signs of…
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What to Know Before You Switch: Top 10 Questions to Ask Before Choosing a New Church Management System

An effective ChMS will empower you to develop deeper relationships with your church members. But if your current church management system isn't getting the job done, that's a problem. Evaluating systems can be a headache. That's…

The Field Guide for Data-Driven Ministry

There’s a lot of chatter about data these days. You’ve probably heard or read about how forward-thinking businesses, nonprofits and pro sports teams are using data to “change the game”. But what does that mean for churches? Why is data…

Resource: Keeping Your Church's Data Secure in the Cloud

With what feels like an increase in breaking news stories about hacks and stolen data, cloud security is top of mind for many of today’s organizations—including churches. While the convenience and capabilities of cloud services are a huge…

4 Ways Technology Can Enhance Discipleship in the Digital Age

There’s no denying that technology has changed the experience of the people who walk through our church doors every Sunday. On one hand, we are more networked than ever before. We go to work, interact with people we see at the gym, talk…

4 Ways Data Can Help You Make Better Ministry Decisions

For the past several years, Big Data has been a buzzword tossed around in the for-profit world as the “Next Big Thing,” so long as you had the financial resources to access the wealth of information in “the Cloud.” These days, church…

5 Ways That Mobile Tech Can Transform Your Ministry

Today, people are connected to everything and everyone 24/7 via smartphones. Recent statistics reveal how mobile Internet access has become integral to our lives today: More than 50 percent of smartphone users immediately pick up their…
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New Online Giving Template

A new online giving template, Recurring Gift End Date, has been added to all databases. This email will be needed only if you allow donors to set an end date for recurring gifts. To learn more about online giving templates and how to customize…
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Webinar I October New Features

This month's New Features webinar will kick off on Thursday, October 29 at 2 PM central. As always, we'll be covering new feature releases, updates, and tips that make your TouchPoint experience easier and more efficient.  Sign up…
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Delete Scheduled SMS

Deleting scheduled SMS messages is now super easy. On the SMS Messages page (Administration > SMS Messages), scheduled messages are highlighted in green and have a Delete button to the right. To delete the scheduled message, simply click…
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Filters for Email Templates

We have added two useful filters for Email Templates in Special Content.  Roles Filter - This filter allows you to view all email templates that are limited to the selected role. For example, to view all templates for use with online…
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Email Templates for Online Giving

We have released email templates for use with the soon-to-be-released Giving Pages. They can be found in Special Content on the Email Templates tab. The four new templates are: One Time Giving - the confirmation email sent to donors when…
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New Shells for Registrations and Giving Pages

Today we have placed on your database three new shells that can be used for registrations or for the soon-to-be-released Giving Pages. They can be found in Special Content on the HTML Content tab, with the names: StandardShell (contrasting…
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Update to Registration Questions

Earlier this week we blogged about a coming refresh for registration questions. Those enhancements are now live! The improvements include a simplified layout, both for registration creation and for the registration itself, and added elements…
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Registration Questions Changes Coming this Week

In case you were not able to join us last week at our Virtual TouchPoint Summit, we are excited to announce some changes coming to registration questions! Since these changes will be published this week we wanted to give you a quick heads up…
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TouchPoint Summit Registration Closes TONIGHT - Monday, 9/14

If you haven't grabbed your spot for TouchPoint Virtual Summit yet, today's the last day to register. Learn about Summit, see the session descriptions, speakers, and more here. Register Here
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COVID Health Screening for Your TouchPoint Registrations

As in-person worship services and other events are beginning to reconvene, churches are finding ways to ensure the safety of all in attendance. To assist, TouchPoint has created a new org registration called COVID Health Screening which will…
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New Tools to Customize People Profile Pages

We have added new features that will allow you to further customize what is displayed when viewing someone’s profile. New custom access role settings allow you to hide even more tabs and sections. A new translations file allows you to change…
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New Attendance Reminders Features

Attendance reminders, automatically sent to leaders before scheduled meetings, now have a few new features.  Did Not Meet Leaders can now indicate when a scheduled meeting did not take place. When this feature is enabled, the…
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New Settings in Advance of Improved Online Giving

In case you missed the last new features webinar, we are close to releasing a new and improved version of online giving. To that end, you will start to see a few new settings, some of which are able to be used today and a few of which are…
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August Updates

TouchPoint Virtual Summit | September 17, 2020 You’re going to jump with joy (okay… maybe that’s just us) when you check out the session topics our team has assembled for TouchPoint Virtual Summit. Register for Summit New…
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Widget How-To Videos

Thanks to social distancing (and Netflix!), many of us have had the opportunity to enjoy some relaxing time streaming some of our favorite shows/videos. Add TouchPoint videos to the queue! As you may have heard us mention in our most…
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TouchPoint Virtual Summit | September 17, 2020

After taking some time to recalibrate, we’re now thrilled to welcome you to register for TouchPoint Virtual Summit. What's TouchPoint Summit?  Summit is a dedicated time when TouchPoint users gather to learn tips and tricks…
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Improved Management of Standard Extra Values

It’s now easier than ever to manage standard extra values. A new editing window allows you to rename, sort extra values in their current location, or move them to a new location. The StandardExtraValues2 file (in Special Content >…

Business/Entity Records

Business or entity records can now be created in TouchPoint. The records will have a Business Name rather than a First and Last Name and will display only the fields relevant to a business or other entity. Person records can be converted…
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Webinar | Giving Platform Show-and-Tell + New Features

Join us at 1 PM ET / 2 PM CT / 12 PM PT on Thursday, July 30 to get a preview of the beautiful new Giving UI. We're extremely proud to share this update with you, so be sure to register below. We'll also cover other new features released…
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Enhancements for Email: Cloning and File Uploads

We have recently provided two enhancements for emails. File Uploads for Mobile-Responsive Emails Now the process for uploading files or images and copying the URL to an email link has been simplified. Click the Upload File button, select…
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TouchPoint Monthly Newsletter- July

Have you heard of the TouchPoint Minute? If not, consider yourself officially looped in by the end of this post! Every month, we send out a roll-up of new product features and announcements about TouchPoint, plus best practice resources…
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Deeplinks Redirect to Web for a Desktop User!

Recently we introduced deeplinks that allow you to take users to specific pages within the mobile app. But what happens if a user is on a desktop or laptop when clicking on a deeplink? Now, when possible, the link will redirect the user to…
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Two New SQL Recipes

We have recently released two new SQL scripts that can be added to the blue toolbar. One shows donor giving totals by quarter for a three-year period. The other lists people who are enrolled in multiple Main Fellowship classes. Giving Snapshot…
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TouchPoint Monthly Newsletter- June

Have you heard of the TouchPoint Minute? If not, consider yourself officially looped in by the end of this post! Every month, we send out a roll-up of new product features and announcements about TouchPoint, plus best practice resources like…
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Mobile App Updates

We are currently updating all custom mobile apps with several new features. If you have purchased the mobile app and have not already heard from us, you will be notified when your app has been approved by Apple and/or Google. Below is a summary…
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Identifying Duplicate Cell Phone Numbers

For a variety of reasons, your database may have cell phone numbers on multiple records. Maybe a couple supplied one of their cell phone numbers as contact information for both of them. Or children may have a parent’s cell phone number added…
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Additional SMS Features

As we continue to enhance SMS in TouchPoint, this week we have released the following new features: SMS Scheduling! Now you can schedule your SMS messages. When sending the message, simply check the box for Scheduled Text? and…
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June/July Community Roundtables

Our Roundtables have been so popular that we’ve decided to schedule another round to help our churches take full advantage of some of the exciting new features we’ve released over the last several weeks. We have scheduled the following…
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On Demand Webinar: Mobile Giving in 2020

One of the realities uncovered by the COVID-19 pandemic is how many churches rely on in-person giving to hit their budgets. The way congregants give has to change in order for churches to continue to meet their goals and deliver on their mission.…
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Remote Deposit Capture Is Available

You can now enable Remote Deposit Capture for use on your database. Last March we announced that this new feature was in beta. It is now out of beta and available! As a reminder, Remote Deposit Capture allows a church to scan check images directly…

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See Disciples. Not Data.

It’s time to see ministry management differently. Equip your leaders to reach a more engaged congregation.