Blog

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Why Flexibility Is Essential in a Church Management System

Nothing stays the same forever. Everything grows and changes. You see this in nature, with trees that are continually sprouting and losing leaves. You see this in children, who seem to grow six inches sometimes overnight. You probably see this…
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Critical Questions to Ask When Considering New Church Software

Today’s best church management systems aren’t just tools for helping your church operate more efficiently when it comes to tracking financial transactions and member information. They also offer a number of different options to help you…
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3 Key Data Points a Church Management Solution Should Be Able to Track Right “Out of the Box”

One of the most important capabilities of your church management software is the ability to collect member information and sync it with your database. Ideally you want a system that is flexible and customizable to meet your needs—both today…
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Webinar: Next Gen Digital Giving

In this webinar, we partnered with Pushpay to unpack the top digital giving strategies and tools you need to know about in 2020 and beyond.
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Are Your ChMS Payment Processing Fees Too High?

Online giving to churches continues to grow. While ministries have previously lagged behind other nonprofits when it comes to accepting digital donations, they are starting to catch up. Last year, the increase in online giving to religion…
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TouchPoint Welcomes New Vice President of Product & Strategy

Chris Dolan Steps in to Lead Product Development, Strategy, and Client Success TouchPoint Software, a church management system based in Dallas, Texas, is pleased to announce that Chris Dolan has been named the company's new Vice President…
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Partner: TouchPoint Software and OnlineGiving.org

DALLAS (PRWEB) OCTOBER 30, 2019 TouchPoint Software, an online church management system (ChMS), today announced its live integration with OnlineGiving.org. As part of the integration, any church currently using TouchPoint can utilize OnlineGiving.org…
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5 Hidden Costs of (the Wrong) Church Management Software

Let's be real: technology is expensive. While church management systems (ChMS) are incredibly beneficial in many ways, they also require a significant financial investment.Many church leaders are asking... Are we investing precious ministry…

What Features Should You Look for in a Church Management System?

There are literally dozens of church management solutions out there. Given the abundance of systems available, it can feel overwhelming to start narrowing down your search. But you can eliminate well over half of the available options simply…
5 Things XPs need in a ChMS ebook
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Ebook: 5 Things Executive Pastors Need in a Church Management System

Executive pastors have a tough but important job. They connect leaders’ vision to everyday operations. They also find strategies to keep everyone in the church engaged and on mission. That’s a lot of responsibility. How can you be…
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May 2019 Product Updates

We've spent the month of May making some fresh upgrades, new features, and fixes. Below are highlights from our latest release — every single one already available to you right now. As June approaches, so does VBS season. In the Tips &…
Break Up ChMS Resource
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Ebook: 5 Signs It's Time to Break Up With Your ChMS

We'll be blunt.The idea of switching to a new church management system can be a huge pain.But consider how many people your church could be leaving unseen, unloved, and un-discipled. Software that doesn't alert you to signs of disengagement…

Make Sure You Don’t Lose Your Data When Switching Church Management Systems

Anyone who has ever lost a Word document they were working on because they forgot to save the file or their computer suddenly shut down knows the painful heartbreak of lost data. It’s a soul-crushing experience. You have something so valuable…
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April 2019 Product Updates

Easter is one of the busiest times of the year for church leaders. Despite the chaos, I hope you found a moment in the last few weeks to reflect. We worship a risen savior who makes all things new! Speaking of new things, we'll be releasing…

Evolving Your Ministry Tools to Develop Deeper Relationships with Church Members

Our current age of rapid technological advancement has made it an exciting and precarious time to be in the business of sharing the message of Jesus Christ. It’s exciting because the opportunities to reach people are more abundant than ever.…
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February 2019 Product Updates

What a month it has been at TouchPoint! Our team has been working hard on several updates to help you maximize your ministry.  I wanted to take a quick minute to make sure you knew about them. A few weeks ago we rolled out Resources, a new…
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January Product Newsletter

The team and I are excited to introduce the new TouchPoint newsletter designed to help your church maximize your ministry through the platform. The “TouchPoint Minute” will share the latest happening here at TouchPoint. You will find product…

10 Ways to Be a More Member-Driven Church

  As church leaders, we often think we’re seeing the whole picture when in reality we’re only seeing a fraction of it. We think we have a strong grasp on the lives and emotions of our members, but we’re forgetting to do one…

5 Ways to Use Feedback to Make Better Ministry Decisions

There is a term in the tech world called “Minimum Viable Product” or MVP. It’s where a new product or website is developed with sufficient features to satisfy early adopters, and then the final set of features is developed after considering…
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Partner: TouchPoint Software and Txt2Give

DALLAS (PRWEB) JUNE 07, 2018 TouchPoint Software, Inc., an online church management system, today announced its live integration with Txt2Give, an SMS-based giving platform. As part of the integration, any church currently using TouchPoint…

Why Your Church Needs a Better Mobile Application

In case you haven’t noticed, mobile devices are everywhere. Phones and tablets are part of our everyday lives. They’re how we connect, find information, watch, listen and read. Our smartphones are in our pockets at all times—even in…

How Finding Your “One Thing” Can Help Transform Your Ministry

If you’ve ever looked down at a to-do list of 5, 7 or 10 tasks and felt that sinking feeling of “how am I ever going to accomplish all this?”, you know that numbers can be daunting. On the other hand, if that list just has one task—even…

Leaks, Hacks, and Breaches (Oh my!): How To Be Confident Your Church Data is Secure in the Cloud

Hacks, data leaks, and security breaches. Scary headlines about user data have become all too commonplace in our news feeds today. As a church, you want to feel confident you're handling sensitive information about your congregants with white…

Breaking Through Barriers to Make Your Ministry More Data-Driven

There’s a reason many of today’s businesses, nonprofits, professional sports teams, and churches are turning to data for better decision-making. Data enables you to see things you would otherwise miss in order to make smarter choices.…

2018 Mobile Technology Trends & What They Mean for The Church

This past fall, the iPhone X landed in the market, marking a decade since Apple launched the first iPhone. Ten years on, people are increasingly attached to (and willing to spend a lot of money on) their mobile phones. It’s an understatement…

4 Tips for Driving Greater Commitment and Generosity from Church Members

Too often, the giving process in church can be an impersonal one. Money changes hands but the meaning of that giving gets lost. Leaders in may not actually know who gave what and why. Members may hear about what the community’s collective…

Identifying and Engaging Members Before They Disconnect from Your Church

Relationships are essential to the life of a healthy church. New people come through your doors and others leave through those same doors. The key for church leaders is what happens in between. You have to both keep people engaged enough…

How Data Can Help You Create More Relevant Church Programs

As human beings, for better or worse, we all have biases. Based on the experiences we’ve had, we see things a certain way. When it comes time to make a decision, we run things through our mental filters, which spit out a conclusion—often…

Using Data to Measure Progress Toward Your Mission

“The LORD answered me: Write down this vision; clearly inscribe it on tablets so one may easily read it.” Many a sermon has been preached on Habakkuk 2:2 and the importance of putting your vision to paper. Most churches follow this…
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Does Your Church Need an App? 5 Questions to Ask

“Does our church have an app?” Chances are likely that is a question you’ve recently heard. It’s no wonder people are curious about apps. A quick search in the Apple or Android store reveals that many churches — from the most influential…
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Meet our New VP of Product and Strategy *Rescheduled*

*Update*The webinar with Chris and Ross had to be rescheduled due to a technical issue with our webinar provider. We are so sorry for the inconvenience! We invite you to tune in next week on Wednesday the 18th at 2pm CST. We'll go over everything…
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Webinar: Next Gen Digital Giving

In this webinar, we partnered with Pushpay to unpack the top digital giving strategies and tools you need to know about in 2020 and beyond.
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Custom Access Roles

Now available in an easy graphical user interface! With Custom Access Roles you can fine-tune what is seen by users with a particular role. You may find this especially beneficial in customizing the access for your lay leaders with…

Webinar: 5 Processes to Define Before Switching Your ChMS

Discipleship depends on key people being in the right place, at the right time. Technology is a great way to trigger those critical connection points -- if you have the right system. If you don't, you could be missing opportunities to engage…

On-Demand Webinar: Every Dollar Matters

Online giving makes it easier than ever for members to fund your mission. But it can come with some hidden (and high) costs: Transaction fees. How can you empower your members to give online without sacrificing thousands of dollars to…

Mobile Giving Made Easy: Equip Your Church for the Wallet-Less Generation

Our culture has shifted toward mobile giving in a big way. Times may have changed, but people still want to be generous. Want to encourage your members to give more? Make it as easy and convenient as possible for them. In this webinar, we…

Beat the Summer Slump: Digital Tools that Drive Church Engagement

VBS. Giving slowdowns as members go on vacations. Mission trip fundraising. Prepping for Promotion Sunday. The summer is a unique season for the church with specific challenges and opportunities. The good news is, church management technology…

5 Things Every Executive Pastor Needs in a Church Management System

Executive Pastors play a vital role in today's churches. They connect leaders' vision to everyday operations. They find strategies to keep everyone in the church engaged and on mission. That's a lot of responsibility. As an executive pastor,…

Webinar: 2018 Mobile Trends & How They Are Changing Church Management

2017 marked 10 years since the release of the first iPhone, and life looks vastly different today than it did a decade ago. Mobile technology continues to evolve how the church communicates and carries out discipleship, and recent trends show…

Webinar: 2018 Mobile Trends & How They Are Changing Church Management

2017 marked 10 years since the release of the first iPhone, and life looks vastly different today than it did a decade ago. Mobile technology continues to evolve how the church communicates and carries out discipleship, and recent trends show…

Webinar: 10 Questions to Ask Before You Switch to a New ChMS

Choosing a new church management system can often feel like a thankless chore. Is it worth the effort of switching from your current solution — even if what you have isn’t sustainable? You shouldn’t have to feel stuck.  In "What to…

Webinar: Using Feedback to Make Smarter Ministry Decisions

The new year is a great time for looking back at what worked and what didn’t in the past year. But if you’re like most church leaders, you may be looking for a more manageable way to collect feedback from your congregation, in order…

Webinar: Roundtable with Redeemer Presbyterian NYC

You want to use data analysis to help you make informed decisions about your church. Church leaders today have the opportunity to apply God-given wisdom to a wealth of new knowledge about what individuals value, how they behave, and what drives…

On-Demand Webinar: Mapping the Mobile Future of Your Ministry

If you don't have a church engagement app for your ministry, you could be missing out on some big discipleship opportunities. In this webinar, we'll give you a special sneak peek of TouchPoint's new mobile experience.  Along the way, you'll…

Webinar: Next-Level Missions

Technology has made it easier than ever to deploy and deepen the impact of your mission trips. We want to show you how to use these new tools to support your missions efforts. WEBINAR: Next-Level Missions: The Ultimate Guide to Mission Trips In…

Webinar: 4 Ways Technology Can Enhance Discipleship in the Digital Age

In this webinar, we show you how technology can help you create an environment of intentional discipleship in today's chaotic world. TouchPoint Software’s Derek Hazelet and Bellevue Baptist Church’s Karen Worrell unpack: Ways to encourage…

Client Spotlight: Englewood Baptist Church

As a church leader, you should care deeply about stewarding your church’s resources well. Technology is one of those resources, and an important one that helps your church grow. Englewood Baptist Church in Jackson, Tennessee found themselves…

Client Spotlight: Bellevue Baptist Church

You’re a church leader who wants to serve your community to the best of your ability. That requires you to spend less time behind a desk, and more hours with the people you are discipling. Thing is, it's difficult to get out of the…
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#RockportStrong

Hurricane Harvey brought the fury of a Category 4 storm to the Texas coast, slamming the cities of Corpus Christie, Rockport, and Port Aransas, among others. Harvey has also dumped feet of rain in Houston and surrounding southeast Texas and…

Client Spotlight: Redeemer NYC

In the video above, Redeemer's Director of Information Services, Chris Dolan, explains how TouchPoint has helped his church gain new ministry insights. With four locations, nine services, and about 200 staff members, Redeemer needed…
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5 Hidden Costs of (the Wrong) Church Management Software

Let's be real: technology is expensive. While church management systems (ChMS) are incredibly beneficial in many ways, they also require a significant financial investment.Many church leaders are asking... Are we investing precious ministry…
5 Things XPs need in a ChMS ebook
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Ebook: 5 Things Executive Pastors Need in a Church Management System

Executive pastors have a tough but important job. They connect leaders’ vision to everyday operations. They also find strategies to keep everyone in the church engaged and on mission. That’s a lot of responsibility. How can you be…
Break Up ChMS Resource
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Ebook: 5 Signs It's Time to Break Up With Your ChMS

We'll be blunt.The idea of switching to a new church management system can be a huge pain.But consider how many people your church could be leaving unseen, unloved, and un-discipled. Software that doesn't alert you to signs of disengagement…
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What to Know Before You Switch: Top 10 Questions to Ask Before Choosing a New Church Management System

An effective ChMS will empower you to develop deeper relationships with your church members. But if your current church management system isn't getting the job done, that's a problem. Evaluating systems can be a headache. That's…

The Field Guide for Data-Driven Ministry

There’s a lot of chatter about data these days. You’ve probably heard or read about how forward-thinking businesses, nonprofits and pro sports teams are using data to “change the game”. But what does that mean for churches? Why is data…

Resource: Keeping Your Church's Data Secure in the Cloud

With what feels like an increase in breaking news stories about hacks and stolen data, cloud security is top of mind for many of today’s organizations—including churches. While the convenience and capabilities of cloud services are a huge…

4 Ways Technology Can Enhance Discipleship in the Digital Age

There’s no denying that technology has changed the experience of the people who walk through our church doors every Sunday. On one hand, we are more networked than ever before. We go to work, interact with people we see at the gym, talk…

4 Ways Data Can Help You Make Better Ministry Decisions

For the past several years, Big Data has been a buzzword tossed around in the for-profit world as the “Next Big Thing,” so long as you had the financial resources to access the wealth of information in “the Cloud.” These days, church…

5 Ways That Mobile Tech Can Transform Your Ministry

Today, people are connected to everything and everyone 24/7 via smartphones. Recent statistics reveal how mobile Internet access has become integral to our lives today: More than 50 percent of smartphone users immediately pick up their…
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Meet our New VP of Product and Strategy *Rescheduled*

*Update*The webinar with Chris and Ross had to be rescheduled due to a technical issue with our webinar provider. We are so sorry for the inconvenience! We invite you to tune in next week on Wednesday the 18th at 2pm CST. We'll go over everything…
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New Settings Page Layout

System Admins will now find a much easier and more useful layout of the Settings page. This will make finding and editing a setting much easier. Settings are organized by different type (i.e. System, Special Features, etc.) and Category…
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Working with Tasks Is Now Easier!

Now working with Tasks in TouchPoint is easier than ever! The Task details screen has been streamlined to remove extra steps and allow you to accomplish your work faster. The screen now provides for inline editing. No need to click the Edit…
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TouchPoint Welcomes New Vice President of Product & Strategy

Chris Dolan Steps in to Lead Product Development, Strategy, and Client Success TouchPoint Software, a church management system based in Dallas, Texas, is pleased to announce that Chris Dolan has been named the company's new Vice President…
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Scan Contributions into TouchPoint!

Tired of manually entering contributions each week? Would it be helpful to have the check image stored with its contribution entry? Now you can scan check information and images directly into a TouchPoint contribution bundle. This has been…
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Two Factor Authentication

TouchPoint now supports 2FA (two-factor authentication)! This feature adds an extra layer of security to ensure that people trying to gain access to their account are who they say they are. Once you enable 2FA on your account, you will enter…
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Attendance Reminders for Leaders

Are your group leaders frequently forgetting to take attendance? Is too much of your time consumed with contacting these leaders, prompting them for the umpteenth time to enter attendance? Now you can configure automatic reminders to be…
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Pledge Summaries When Posting Contributions

We recently released a new aid for keeping track of contributions toward pledges. If you would like to see a pledge summary when posting a donor’s gift, the simple addition of an administration setting will enable this new feature. You can…
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Custom Access Roles

Now available in an easy graphical user interface! With Custom Access Roles you can fine-tune what is seen by users with a particular role. You may find this especially beneficial in customizing the access for your lay leaders with…
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New Pledges Tab!

You may already have noticed that we recently added a Pledges tab to the Giving page of each person’s record. Now pledge information is easily available for donors and for your Finance admins. When there is pledge information for a person,…
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External Giving Links

If you direct your donors to a giving site external to TouchPoint, now you can configure the links on their Giving tab to point to that site. You can control the URL for those links through a couple of administration settings—one for recurring…
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Add a Map to Your Small Group Finder!

If your group finder has groups meeting in various locations, add a map so that registrants can more easily find a suitable group. Map pins will indicate where your groups are hosted. Additional settings allow you to customize both your finder…
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Take Control of Your "Find" Questions

Yesterday afternoon, two new settings were added to the Registration page of organizations. When registrants are not logged in, by default they are asked for identifying information that includes their date of birth and phone number. These…
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Custom Contacts

Here is your TouchPoint trivia question for today: How can you customize contacts for your church? If you know the answer, you get extra points for sure! Contacts can be customized by adding standard extra values. Yes – standard – which…
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Less is More with Finance Roles

You know the adage “Less is More” and its companion “You can have too much of a good thing.” Those words of wisdom are certainly true when it comes to finance roles in TouchPoint. You can be robbed of your rights by having too many…
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Important Check-In Reminder

Check-In 1.0 is expiring and your action is required. On April 12, we blogged about the release of Check-In 1.1 with an important security update and provided directions for how to upgrade your PC devices used with Check-In. If you have not…
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Managed Giving Simplified & Enhanced

We now have a simplified managed (recurring) giving page! To avoid confusion for donors, there are now four simple schedule options: MonthlyTwice a MonthWeeklyEvery 2 Weeks If you currently have managed givers with some other schedule,…
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Before You Send That Email...

Oops! Have you ever clicked the Send button and almost immediately realized your email wasn’t complete yet? Or worse, realized that what you wrote in the email was not accurate – or had an embarrassing typo? Sometime, an extra second…
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Mission Trip Funding Pages

This nifty new feature gives mission trip participants and supporters a single page with all the information needed about the funding status of trip participants. The page features a progress bar visually depicting the current funding status,…
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New TouchPoint Status Page

Alright. We hope you never encounter this scenario, but let's imagine the worst has happened: You have trouble reaching your TouchPoint database. What is the problem? Is it trouble with the internet? Is there something wrong with your specific…
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Mission Trip Support

TouchPoint has always offered the option for a supporter to donate to a mission trip in general. Until now, supporters were required to donate to a specific mission trip participant before they could give to the trip in general. Some of you…
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Important Check-In Update Notice

Check-In 1.1 for Windows PCs has been released! While this update will not provide new functionality, it is a vital step forward in security and in laying the groundwork for coming new features. Because of the internal changes made, this new…
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Custom Login Screens!

TouchPoint Software aims to be a resource for every person that steps foot in the doors of your church. Your staff use it to track attendance and giving, your lay leaders use it to manage groups and communicate with their teams, and your congregant…
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New Search Builder Features!

A few enhancements have been made to Search Builder. Some are behind-the-scenes improvements, but there are a couple of new features you should know about. If you are new to Search Builder or simply need to refresh your understanding, read…
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BIG New Feature: Downloadable Resources in TouchPoint

Imagine: your church has started a series of lessons written by the Discipleship Pastor. Your vision is to saturate the 10 week curriculum into every aspect of your church. The staff will need the training materials. The Sunday School teachers…
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TIP: Add or Update Extra Values in Bulk

Extra Values are just what they say they are - something 'extra' that adds 'value'. TouchPoint displays these on people records and on organizations. But did you know that you can update existing Standard Extra Values from the blue Toolbar?…

Pictures - not worth 1,000 words when upside down!

I love being able to look up someone in our TouchPoint database and see what the person looks like. But sometimes those pictures are upside down or sideways. That's not good! But don't despair, there is a very easy way to fix those. Before…
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Tip for User Selects Registration

This situation came up recently at our church. We had an online registration using a Master Org and the Registration Type User Selects. This presents a list of the 'pick list' orgs so registrants  can select the one they want. Problem: Some…
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Solutions for Check-In and 2 Sets of Parents or Grandparents

We are quite often asked if a child can be in more than one family so that Check-In is easy for both parents. The answer to that is "No". However, we do have several ways to make Check-In easy for parents (both custodial and non-custodial),…
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Texting via TouchPoint: Opt-In Made Easy

Texting is a super-quick way to send a brief message. We all know that. With the Twilio integration in TouchPoint, you can easily send a text from your computer to an entire organization, a group of people from a search results, or to a tag.…

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See Disciples. Not Data.

It’s time to see ministry management differently. Equip your leaders to reach a more engaged congregation.